Affiliate since: 05/05/2004, Power Rank: 219 | Read Robertson's 212 other Ask SC answers

Rating is a subjective matter like any other credit ratings and not everyone can be pleased. You provide all the necessary support and yet some affiliates rate you below par.

The support provided should not be curtailed just because you were rated poorly by your PSAs.

Continue to work with them providing the maximum support you can. As they progress they will appreciate your support and rate you favourably next time around.

Perhaps motivate them further with some of the available incentives to perform and they could payback in their ratings.

They will in turn be rated by their own PSAs and perhaps they will learn a lesson or two.

Communicate with them and ask them if you can provide any further assistance for them to advance.

It won’t take extra effort in continuing the support because after all it’s a group mailer and if need be continue with the individual support.


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Rating is a subjective matter like any other credit ratings and not everyone can be pleased. You provide all the necessary support and yet some affiliates rate you below par.

The support provided should not be curtailed just because you were rated poorly by your PSAs.

Continue to work with them providing the maximum support you can. As they progress they will appreciate your support and rate you favourably next time around.

Perhaps motivate them further with some
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Affiliate since: 05/12/2013, Power Rank: 99999999 | Read Emmanuel 's 82 other Ask SC answers

It is best to continue treating them unconditionally. They are the ones who have different levels of appreciations of things or support extended to them particularly relating to SFI for this concern. Remember that individual differences prevail between individuals. If you can influence another person, that’s another elevation to your leadership skills scoring.

Continue sending them supportive messages and in no way, if they will see your consistency, they will appreciate you and for sure you will also be rated as top sponsor to them. CHEERS! Especially for those who have deep threshold of appreciation, because they may be the ones who have brightest skills in leading that may serve as parameters in evaluating your skills in influencing.

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It is best to continue treating them unconditionally. They are the ones who have different levels of appreciations of things or support extended to them particularly relating to SFI for this concern. Remember that individual differences prevail between individuals. If you can influence another person, that’s another elevation to your leadership skills scoring.

Continue sending them supportive messages and in no way, if they will see your consistency, they will appreciate you and for
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Affiliate since: 11/15/2013, Power Rank: 99999999 | Read Nolan's 2 other Ask SC answers

Hi Ronald

Firstly we need to extrapolate slightlyon your question and offer you say that you offer UNCONDITIONAL SUPPORT.

in My langusge this means that you will help however you are able wherever you are able to and it means definitely that there are no conditions applied.
So Help cannot be offered with a reply to a request like "DO this or do that" and "I am sorry I cannot help you if you don't do this or do that"
That is not unconditional !

So once we all agree that unconditional support means that you impose no conditions on your PSA to receive your support we can agree that there is always a solution to any problem depending on how much support you are really able to give.

This being said, if your PSA still rates you badly there is not much you can do about it besides asking them how you can help them further. Human nature being what it is, it could just be that your PSA is a difficult person, Has little understanding of the rating system, Has a language problem, Considers the help and support that you gave them is not worth a higher rating, etc

Until people have to deal with the same thing themselves with their own PSA's they often have no understanding of how hard it is to help or offer support to someone else.

My advice is just to continue helping and offering your support as you would normaly do, or ask that PSA if they would like you to transfer them to another sponsor. Unfortunately this is not always the best option for you if that PSA is one that performs well in your team.

I hope this helps

All the best And good luck.

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Hi Ronald

Firstly we need to extrapolate slightlyon your question and offer you say that you offer UNCONDITIONAL SUPPORT.

in My langusge this means that you will help however you are able wherever you are able to and it means definitely that there are no conditions applied.
So Help cannot be offered with a reply to a request like "DO this or do that" and "I am sorry I cannot help you if you don't do this or do that"
That is not unconditional !

So
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Affiliate since: 07/25/2012, Power Rank: 99999999 | Read KUMAR's 52 other Ask SC answers

A s a sponsor I will guide and support my affiliate by all means. I cannot lay an conditions for supporting them. In spite of my best efforts in supporting them affiliates may rate us poorly. This is because
1. The guidance I am giving them is not effective
2 My affiliates may not have understood what I say.
3 My standard of guiding them may be higher to them
4 I may not be crisp to the point
5.Above all some affiliates do not follow us. they do not read our mails.
6.They may take rating the sponsor in a casual way and being not serious on it

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A s a sponsor I will guide and support my affiliate by all means. I cannot lay an conditions for supporting them. In spite of my best efforts in supporting them affiliates may rate us poorly. This is because
1. The guidance I am giving them is not effective
2 My affiliates may not have understood what I say.
3 My standard of guiding them may be higher to them
4 I may not be crisp to the point
5.Above all some affiliates do not follow us. they do not read our mails.
6.They
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Affiliate since: 10/04/2013, Power Rank: 99999999 | Read Ronelle's 268 other Ask SC answers

Your best action would be to check all you have done to help your PSAs. If you are confident that you have truly given them the best leadership you can, do not concern yourself with their opinion overmuch. I would suggest you ask them in a friendly tone (using email or some such that will remain private for them) what you could do to be more helpful to them. It is possible you might have missed something that would have helped them better. If they have no good answer or suggestion for you, continue to do as much for them as you did in the past, and do not worry about their opinion. You cannot please everyone all the time, you know. And mayhaps, in the future, when they understand SFI better, they will rate you 5 stars!

Be sure you have done your best, continue trying to help them do their best, and above all, continue to do your best for yourself.


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Your best action would be to check all you have done to help your PSAs. If you are confident that you have truly given them the best leadership you can, do not concern yourself with their opinion overmuch. I would suggest you ask them in a friendly tone (using email or some such that will remain private for them) what you could do to be more helpful to them. It is possible you might have missed something that would have helped them better. If they have no good answer or suggestion for you, continue
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Affiliate since: 10/18/2013, Power Rank: 99999999 | Read Kristina's 7 other Ask SC answers

In SFI many of us learn how to be leaders. This rating gives us a feedback of sorts and tell us how good or bad we are. Make no mistake, this rating has many positive aspects. One of them being feedback which in turn tells you that you need or need not to improve your sponsor performance.

Now, what to do with people who in your opinion do not appreciate your work? Well, there are two sides to every story. You may only think you are doing great, but your PSA may think you are not so great. Personally, I'm a PSA who rates her sponsor badly. She thinks (only thinks) that she is a good sponsor. Even told me so. In my opinion, she is not so good. I tried to tell her so, but she ignored my opinion, even told me that my opinion will never count. So, she thinks I'm not appreciating her, and I think she isn't doing her job properly. Everyone is entitled to their own opinion. In my case, me and my sponsor are just to completely different types of personalities and we may never get along. Just to be clear, if she were to improve her performance I would give her the highest rating.

What do I do to prevent this from happening? I use my Team mail to send a message once a month with this problem in mind. I openly ask my team mates about their opinions. I ask them what am I doing wrong and what right. Is there something they find I'm lacking..? I also emphasize that I will not get mad with them if they think poorly of my work, but I ask them to provide me with a solution to my mistakes as well. This way we all grow, me as a leader, they as team mates and future leaders, and it's good for the team.

In conclusion, if your PSA rated you poorly just ask them what the problem is. When they provide you with answer, just work on improving your performance. If they don't answer then they probably did it out of spite or maybe it was a mistake. Well, that's just life. There will always be people who would do things like that. Forget about them, and move on.
Ask them if they want to be reassigned to someone else. Maybe then they'll see how good of a sponsor you are.
Majority will rate you accordingly, those few who don't may never be convinced of your awesomeness. These people are just small souls and shallow, and blaming others for their failures. They want you to feel bad about the rating, don't let them.
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In SFI many of us learn how to be leaders. This rating gives us a feedback of sorts and tell us how good or bad we are. Make no mistake, this rating has many positive aspects. One of them being feedback which in turn tells you that you need or need not to improve your sponsor performance.

Now, what to do with people who in your opinion do not appreciate your work? Well, there are two sides to every story. You may only think you are doing great, but your PSA may think you are not so great.
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Affiliate since: 08/09/2013, Power Rank: 99999999 | Read Sajith's 12 other Ask SC answers

Dear Ronald,

We should react with those PSA politely and try to understand what the reason is.
This is the point where team leaders can success.

As per my concern following may be reason for poor rating.
1. Your communication not understanding – check the language difference
2. Way of communication
3. Medium of communication
4. May be your communication disturbing – repeating the same thing again and again

From poor rating we should understand there is some mistake from our side, we should find that & correct it.

If a person I got some help those will not give poor rating. This is from my experience.

I only give advice to active CSA’s by checking their VP Ledger that where they are wrong and where they need to improve etc.
After that I got good response and good rating.

Supports are not only sending some money, gift etc but also understand their needs and try to help solve their issue.

If doing like this way definitely we will get good rating from our down line.

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Dear Ronald,

We should react with those PSA politely and try to understand what the reason is.
This is the point where team leaders can success.

As per my concern following may be reason for poor rating.
1. Your communication not understanding – check the language difference
2. Way of communication
3. Medium of communication
4. May be your communication disturbing – repeating the same thing again and again

From poor rating we should understand
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Affiliate since: 09/14/2021, Power Rank: 99999999 | Read Mungai's 13 other Ask SC answers

The best thing would be to contact them and find out what they expect of you. A single poor rating could be explained by a slip of the finger. However if the rating continues its best to get in touch. Only then would you be able to able to know if you are overlooking anything or if they have specific needs; you may be surprised they want to be spoon-fed. Some expect to earn without doing a thing.
If the poor rating continues, the best thing is to ignore them and focus on growing your business. We can't expect the best from all people. Someone else will give you the good ratings you deserve.
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The best thing would be to contact them and find out what they expect of you. A single poor rating could be explained by a slip of the finger. However if the rating continues its best to get in touch. Only then would you be able to able to know if you are overlooking anything or if they have specific needs; you may be surprised they want to be spoon-fed. Some expect to earn without doing a thing.
If the poor rating continues, the best thing is to ignore them and focus on growing your business.
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Affiliate since: 11/05/2012, Power Rank: 99999999 | Read Philip's 67 other Ask SC answers

Simply put - I do not deal with them. Rather, I deal with myself. We have in our teams many people from many cultures and countries. Some will not be willing to openly admit that they might be struggling to make progress despite an awesome sponsor.

External pressures affect us all, some more than others. Take no offense if people do not rank you highly rather seek out anything that might benefit from review and revision that is in our own power to deal with is my way of dealing with this.

Take comfort from your review and if necessary any revision of what we do so that someone's judgement does not seem so hurtful as might be inferred by the question. Remember our own response to this will also affect how we deal with others.

I used to teach my students that our worst enemies clean our teeth in the mornings and night. Take comfort that you do your best and you will never feel you have to be perfect in the eyes of others so you can do unconditional support without being wounded by poor rating.

To our success!
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Simply put - I do not deal with them. Rather, I deal with myself. We have in our teams many people from many cultures and countries. Some will not be willing to openly admit that they might be struggling to make progress despite an awesome sponsor.

External pressures affect us all, some more than others. Take no offense if people do not rank you highly rather seek out anything that might benefit from review and revision that is in our own power to deal with is my way of dealing with this.
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Affiliate since: 07/09/2013, Power Rank: 99999999 | Read Barbara's 2 other Ask SC answers

Hi there,
This is my input. People are people and you can never satisfy everyone. I am sure that you are aware of the duties of being a Team Leader, and no doubt you are fulfilling that. Remember that each month you are required to send a CSA mailer, continue to do just that. At SFI your upline sponsor will have evidence of you working with your team members. Maybe those who give you low ratings are those who expect you to hold their hands and lead them every step of the way. There is no way that you can do that if you want to see your members grow and begin to copy what you have taught them.

After you have done what you are supposed to there comes a time for you to let go of their hand and let them walk on their own just the same way you treat a baby when they are ready to walk. Continue to give support, not everyone will give you low ratings. Maybe those who do now will have a change of heart later and begin to see you for the wonderful leader you are.

Good luck.
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Hi there,
This is my input. People are people and you can never satisfy everyone. I am sure that you are aware of the duties of being a Team Leader, and no doubt you are fulfilling that. Remember that each month you are required to send a CSA mailer, continue to do just that. At SFI your upline sponsor will have evidence of you working with your team members. Maybe those who give you low ratings are those who expect you to hold their hands and lead them every step of the way. There is no
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