Affiliate since: 12/31/1969, Power Rank: 99999999

My experience in this area involved a PSA whom I had reassigned more than 60 to because of his efforts in building his team. Did get complements on my efforts and rewards which later turned into the opposite actions of threats, lack of proper actions on my part, and a request to be transferred to another Sponsor and taking the reassigns to the new Sponsor.

This individual was from another country and we had a communication and maybe cultural misunderstandings. I suggested he review the SFI Agreement which clarified how reassigns would be handled, and pointed out that he had to opt out and after 6 months he would be able to specify a Sponsor whom he wanted. The reassigns I made would revert back to me.

I reassigned him to another individual from his country of residence, hoping they would be able to work together and therefore resolve differences of opinion.

The benefit of this issue taught me to more carefully analyze issues as to whom I should make reassignments to, in that English is my native language and the necessity of selecting individuals who understand English, and would be better candidates to consider as strong first line leaders.

Two way communication is essential with our SFI business. Rather than having to deal with problem solving via excessive demands, it is better to either ignore or reassign Affiliates to other Affiliates within their own country.

I do, however ask my PSAs and CSAs to rate me on a monthly basis, and offer comments on what I am doing right or wrong so I can learn how to improve, be able to resolve issues, etc..

Hopefully this response is helpful.

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My experience in this area involved a PSA whom I had reassigned more than 60 to because of his efforts in building his team. Did get complements on my efforts and rewards which later turned into the opposite actions of threats, lack of proper actions on my part, and a request to be transferred to another Sponsor and taking the reassigns to the new Sponsor.

This individual was from another country and we had a communication and maybe cultural misunderstandings. I suggested he review the
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Affiliate since: 12/31/1969, Power Rank: 99999999

In response to this question the first thing that came to mind was this saying by Abraham Lincoln, “You can please some of the people some of the time all of the people some of the time some of the people all of the time but you can never please all of the people all of the time.”

Simple quote but profound especially when you are in any type of leadership role. No matter how hard you try to support, guide or train your team there will always be those that are never satisfied with your efforts. What you may perceive as excellent sponsoring, may be seen as lacking something by others.

It's just like participating in a competition. You may give the best performance of your life but some of the judges don't agree with you and because of their own perception of your performance, you don't win. If you wanted to know what your performance was missing; what would you do? That's right; you would ask the judges. Therefore in the same way, what you need to do is to set aside your own biases and find out from your downline what are the circumstances that they believe justify them in rating you poorly. You might be surprised what you find out. Every affiliate is different and much like a teacher catering to each individual student's needs, as a sponsor you must ascertain which forms of support works best for which affiliates. Granted that some affiliates may make outlandish demands or become dependent on you. It is your job not to enable a laissez-faire attitude towards SFI but rather foster a spirit of hard work and dedication. You may even want to use a reward system to encourage those that are faltering and to celebrate those that are succeeding. Research and use various methods to support your team and stick to those that earn you a more active team.

Please note that even with all your efforts that some people will just genuinely for whatever reason, choose to rate you poorly. Try not to take it personally but instead use it as an added motivator to work even harder at being a great sponsor. You may not be able to please all the members of your downline, but those who truly appreciate your support will reward you with high praise and good ratings. For that fact you should never stop giving your best.

Good Luck!
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In response to this question the first thing that came to mind was this saying by Abraham Lincoln, “You can please some of the people some of the time all of the people some of the time some of the people all of the time but you can never please all of the people all of the time.”

Simple quote but profound especially when you are in any type of leadership role. No matter how hard you try to support, guide or train your team there will always be those that are never satisfied with your
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Affiliate since: 05/03/2002, Power Rank: 302 | Read Mar's 582 other Ask SC answers

SFI is designed for any affiliate to discover his/her potential to achieve his dreams and goals. Our interaction in dealing with each other whether we are in a team or affiliates alike will determine what kind of environment and atmosphere we are portraying in the SFI community and on the online /offline world.

How do you relate yourself to your affiliates, despite your unconditional support will rate you poorly? Consider the following points:

1. Being a Team Leader/Co-Sponsor, don’t get irritated because of the poor rating but politely send a message and ask for clarification that caused your affiliates to rate you poorly.

2. Focus on your responsibility of being an awesome sponsor.

3. Look at the poor rating as a learning experience to improve your leadership. It might be something that you can’t see and only by addressing the matter will help your dealings with your team move up to a higher level, earning you respect and will build close relationship in your team.

4. Be sensitive to their needs. The rating is a feedback on how you can improve your service. If you want loyalty to your customers then create a value for your team.

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SFI is designed for any affiliate to discover his/her potential to achieve his dreams and goals. Our interaction in dealing with each other whether we are in a team or affiliates alike will determine what kind of environment and atmosphere we are portraying in the SFI community and on the online /offline world.

How do you relate yourself to your affiliates, despite your unconditional support will rate you poorly? Consider the following points:

1. Being a Team Leader/Co-Sponsor,
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Affiliate since: 12/18/2011, Power Rank: 99999999 | Read Manohar's 240 other Ask SC answers

Gery Carson has very appropriately kept this requirement for all the leaders specially for BTLs as you need to be useful, helpful and even grateful to your affiliates whether PSAs or CSAs as SFI is a team work and you are their leader, but your income depends upon their hard work & investment too.

Firstly you do your part of providing unconditional support, help, guidance to your PSAs and CSAs. The day will come when you will win over their heart & they won’t rate you poor any more.

The following methods may help:

1. Establish contact with them through email or Instant messages. You may use the telephone service as well if provided by them.

2. Ask how can you help them. Do they find SFI interesting or overwhelming etc. Most of the answers you will get by reading their profiles.

3. In their profiles, check which part of SFI they love the most and which part they do not like. Accordingly help, support and guide them.

4. Finally send them some TC Credits and if you can, gift them with free Gift Cards, who does not free gifts?

5. I am sure if you follow these guidelines, no one would like to rate you poor .

All the best
See You on top
Cheers !!

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Gery Carson has very appropriately kept this requirement for all the leaders specially for BTLs as you need to be useful, helpful and even grateful to your affiliates whether PSAs or CSAs as SFI is a team work and you are their leader, but your income depends upon their hard work & investment too.

Firstly you do your part of providing unconditional support, help, guidance to your PSAs and CSAs. The day will come when you will win over their heart & they won’t rate you poor any
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Affiliate since: 11/13/2001, Power Rank: 84 | Read Jeannette's 241 other Ask SC answers

Dealing with PSAs who rate you poorly despite your unconditional support is similar to dealing with negative rejection of this business by people you show the business to, and yu just must realize that no matter what you do, some people have a negative attitude. Don't let this stop you. Just keep on showing kindness and love to them. Try to understand why there is a challenge. Maybe there is a language barrier. Maybe there is a misunderstanding. Maybe the person thinks you should hand out gifts and run the business for him/her.

Be gentle but firm in your relationships. Don't allow others to convince you that they should have their own way, to the detriment of the business model and to others. There are rules to any good business, just as there are rules in life.

Do what you can to encourage, nurture and support. The affiliate ultimately makes the decision whether to stay or not. Your actions must remain stable.


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Dealing with PSAs who rate you poorly despite your unconditional support is similar to dealing with negative rejection of this business by people you show the business to, and yu just must realize that no matter what you do, some people have a negative attitude. Don't let this stop you. Just keep on showing kindness and love to them. Try to understand why there is a challenge. Maybe there is a language barrier. Maybe there is a misunderstanding. Maybe the person thinks you should hand out gifts
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Affiliate since: 12/31/1969, Power Rank: 99999999

Contact the PSA(s) in question and ask them what you need to do as a Sponsor in order to get the best rating each month.

Communication is key! Are you actually providing your PSA with help or are you simply offering your help? Have you asked your PSA(s) why they decided to join SFI? Do you know their goals for the business?

In order to help your PSA(s) you need to find out what they need help with and together you can come up with a plan to build their business. Your job from there would be to follow up and make sure the PSA is on track with their plan.

Change your focus from getting a good rating to providing excellent support and I can guarantee you that your results will be rewarding.
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Contact the PSA(s) in question and ask them what you need to do as a Sponsor in order to get the best rating each month.

Communication is key! Are you actually providing your PSA with help or are you simply offering your help? Have you asked your PSA(s) why they decided to join SFI? Do you know their goals for the business?

In order to help your PSA(s) you need to find out what they need help with and together you can come up with a plan to build their business. Your job from
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Affiliate since: 10/06/2013, Power Rank: 99999999 | Read Alexander's 30 other Ask SC answers

I have been never rated here yet and have 4 PSA only at the moment, but the general principle is that YOU should know what you are doing well and where are your flaws if any.

Both the business and other sectors I come from are quite merciless - nothing like here in SFI. Therefore I am likely to expect too much from my team - not more than from myself, but what is normal for me, may be painful for them.

I should be aware of that and be ready to get dissatisfaction in exchange. But does it mean I should be distressed about that? No. I should analyze e.g. why they do not reply to my mails and don't ask anything, even when they work. Maybe I overwhelm them? OK, let's make a correction and give them less information. They could have earned a lot of VP with that and they did not. Perhaps they did not want to. OK, I cannot help anyone who does not want to be helped. Another correction. Etc.

To summarize. You should not care about ratings given to you. You should care about the performance of your PSA-s and your real role in improving it. Nothing else matters.
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I have been never rated here yet and have 4 PSA only at the moment, but the general principle is that YOU should know what you are doing well and where are your flaws if any.

Both the business and other sectors I come from are quite merciless - nothing like here in SFI. Therefore I am likely to expect too much from my team - not more than from myself, but what is normal for me, may be painful for them.

I should be aware of that and be ready to get dissatisfaction in exchange.
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Affiliate since: 08/10/2013, Power Rank: 99999999 | Read Subrata's 12 other Ask SC answers

This is a very unique question. I can say for my own sponsor. Apart from sending me group mails which benefit him, he did not care to write to me or answer a single mail of the lot I have written to him. So obviously, I would rate him the lowest one, right?

On the other hand, I was very fortunate to have one co-sponsor who is very active and caring. Naturally I give her the highest possible rating.

The question is what do you do when you help your affiliates a lot but they rate you poorly. Well, I think one should be that much honest in rating his/her sponsor. To an honest, hard working, supportive sponsor, if one gives bad rating, that is immoral, unethical, inhumane and scrupulous. An honest person would never do that. And one should always keep in mind that his time will also come when he is to be rated by his affiliates. Remember the old saying? "As you sow, so will you reap". So they surely would get the same treatment from their downlines.

And finally, if you have a number of affiliates, one or two of them may be dishonest but the majority will appreciate your help and rate you accordingly. At least that is my belief.
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This is a very unique question. I can say for my own sponsor. Apart from sending me group mails which benefit him, he did not care to write to me or answer a single mail of the lot I have written to him. So obviously, I would rate him the lowest one, right?

On the other hand, I was very fortunate to have one co-sponsor who is very active and caring. Naturally I give her the highest possible rating.

The question is what do you do when you help your affiliates a lot but they rate
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Affiliate since: 08/21/2012, Power Rank: 99999999 | Read Lucilda's 16 other Ask SC answers

Hi Concern Affiliate,

If you are giving unconditional support to your PSAs and you are poorly rated it is inevitable that it does not become a concern to you. One of the things you may need to look into is your communication with the individual; how well do you understand the business needs of the individual, is he/she getting the support that is really needed for them to see a brighter future. One other thing you may do to help you deal with the situation is to use your Affiliate Manager's checklist to document the performance quality of the PSAs which is for your own reference.

That way you will keep a better understanding about the intentions by the way the individual carries out his/her business, you will better understand what they are expecting from you in your support. You should not be alarmed if any of your PSAs should outperform you given to the fact that people's ability differs. Do not take any of these issues personal, continue to give your support the best you know how when necessary and always acknowledge the performance and consistency of your team in general.

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Hi Concern Affiliate,

If you are giving unconditional support to your PSAs and you are poorly rated it is inevitable that it does not become a concern to you. One of the things you may need to look into is your communication with the individual; how well do you understand the business needs of the individual, is he/she getting the support that is really needed for them to see a brighter future. One other thing you may do to help you deal with the situation is to use your Affiliate Manager's
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Affiliate since: 12/31/1969, Power Rank: 99999999

1. Find out the reason why. Then do your best to take care of it.
You may be getting a bad rating for reasonsyou never thought of such as your team wanting to see payment within a few hours of working with SFI. For reason that you as a sponser have no control over. so just keep asking and find out why you get a bad rating so you can fix it.

2. You would be surprised at the why some people give you a bad rating. Your affiliates may be looking for support that does not fit into the SFI program. Most all bad ratings can be fixed easily as long as you know why you were given the bad rating to begin with.

3.Sometimes this will happen when a PSA is rushing to get points and did not really pay attention to what they are voting. I would start the week before the end of the month and send out a team mail explaining the importance of them rating their sponsor and encouraging them to give you a good rating.

best regards to everyones success

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1. Find out the reason why. Then do your best to take care of it.
You may be getting a bad rating for reasonsyou never thought of such as your team wanting to see payment within a few hours of working with SFI. For reason that you as a sponser have no control over. so just keep asking and find out why you get a bad rating so you can fix it.

2. You would be surprised at the why some people give you a bad rating. Your affiliates may be looking for support that does not fit into the
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