Affiliate since: 05/03/2002, Power Rank: 44 | Read Mar's 582 other Ask SC answers

This is a common occurrence in SFI especially if you’re just beginning to establish your knowledge and experience in SFI affiliate program.

If you’re in a situation where you don’t know the answer when a team member asked you a question, just be honest and say I don’t know but I’ll find out for you.

What can you do to provide the best and correct answer?

- You can post your question at SFI Forum.

- Search the Ask SC section. Presently there are over twenty thousand answers to 343 business-boosting questions.

- Connect with experienced a2a friends and ask them your question. They might provide you the right information you are looking for.

- Go to your Sponsor or Upline. They might be able to help you about your questions.

- SFI Support Desk and Support tab (24-hour Knowledge Base) are also at your disposal.

By utilizing these resources, you’ll be able to provide the correct answer about SFI.

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This is a common occurrence in SFI especially if you’re just beginning to establish your knowledge and experience in SFI affiliate program.

If you’re in a situation where you don’t know the answer when a team member asked you a question, just be honest and say I don’t know but I’ll find out for you.

What can you do to provide the best and correct answer?

- You can post your question at SFI Forum.

- Search the Ask SC section. Presently there are
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Affiliate since: 12/31/1969, Power Rank: 99999999

Simply be honest with your team member and tell them you don't know the answer to that particular question they are asking for But, that you will endeavor to find a suitable answer from either your Up line or from another a2a friend or searching the Forum or the ASK ACs wealth of data base.

Gery said, 'Leaders are readers'. You ought to know or have something before you can give it away. You simply cannot give what you don't have and that is a universal law.
Not saying you are supposed to know everything. No one can but you ought to know enough about SFI business to be able to offer support to your team.

We should never pretend to our team members that "we know it all" when we actually don't. It's absolutely OK not to know everything though I wish I could. SFI is vast and full of resources and tools that requires time and constant learning effort to grasp much of the Knowledge here. Better yet SFI is constantly updating it's data base and evolving more as time unfolds for the betterment if it's Affiliates.

Many people from my own team to my a2a friends have asked me a vast array of questions about everything from most difficult ones to most obvious ones. If I know the answer and it's gonna benefit them, I simply give it to them. If I don't I tell them I don't but will either look it up for them and get back to them in 24 hours or refer them to someone reputable who is more knowledgeable than I am to assist them.

Lastly, if the question requires supports attention I will either submit a support ticket on their behalf, for my team members that is or guide them on how to do it. That is how I have successfully dealt with this scenario.

Good Luck!

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Simply be honest with your team member and tell them you don't know the answer to that particular question they are asking for But, that you will endeavor to find a suitable answer from either your Up line or from another a2a friend or searching the Forum or the ASK ACs wealth of data base.

Gery said, 'Leaders are readers'. You ought to know or have something before you can give it away. You simply cannot give what you don't have and that is a universal law.
Not saying you are supposed
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Affiliate since: 04/27/2013, Power Rank: 99999999 | Read Laley's 25 other Ask SC answers

The working pyramid of SFI is designed in such a way that upline can continuously keep their downline under observation so as to be able to help them and guide them.

But No one is perfect. Sometime even the team leaders doesn't have the answer. So when you come across such a question don't worry. Search for the answer. SFI has a huge multi-tiered support data base readily available for us.

1. Our upline.

2. Support tickets. .

3. Glossary

4. Lunch pad lessons.

5. Ask Gery.

6. Stream tab.

7. a2a friends.

8. ASK SC library

9. Forum

10. Training Tab.

SFI was once new to all of us. Even those who started it were at one point new to the idea. So how did all these who are so successful and to whom we all look up for guidance accumulated this knowledge. They all have one thing in common. READING! They are all readers and that is the key. Success Rule #8: Leaders are readers. And to be a successful leader we all have to develop this characteristic in us too. In this way we will truly be helpful to our team.

But friends there is an important fact that applies everywhere and we should never forget it. Fully Support your downline but also teach them to adopt the habit of reading and to use all the available resource and try finding answers themselves. SFI encourage its affiliates to take full responsibility of their business. Success rule #7: YOU make it happen, no one else. We should also follow the same principle.

In short, "Don't just give them what they need rather teach them the way to get what they need".
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The working pyramid of SFI is designed in such a way that upline can continuously keep their downline under observation so as to be able to help them and guide them.

But No one is perfect. Sometime even the team leaders doesn't have the answer. So when you come across such a question don't worry. Search for the answer. SFI has a huge multi-tiered support data base readily available for us.

1. Our upline.

2. Support tickets. .

3. Glossary

4.
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Affiliate since: 12/21/2013, Power Rank: 2897 | Read Sunildatt's 150 other Ask SC answers

We can always say that I will get back to you shortly.

Thereafter log in to SFI and check in the Affiliate center whether there is any topic that has been answered - use search bar on affiliate center top right hand corner. It might have been answered in Launchpad lessons or training material.

Go to forum, enter the question or topic in search bar and see if you find out relevant topic being discussed , if you do not find the topic/ question answered before , raise a ticket. chances are that someone will answer it soon.

Write immediately to your sponsor , co sponsor and also to the up line
You can also write to a2a friends who have more experience than you.

I am sure you can get the answers from different sources.


The best one will be the one that has been answered by training material or launchpad lessons or supported by many team leaders in the forum.

If we still not receive the answer and the question is totally new ask it in Ask SC to receive the best answer






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We can always say that I will get back to you shortly.

Thereafter log in to SFI and check in the Affiliate center whether there is any topic that has been answered - use search bar on affiliate center top right hand corner. It might have been answered in Launchpad lessons or training material.

Go to forum, enter the question or topic in search bar and see if you find out relevant topic being discussed , if you do not find the topic/ question answered before , raise a ticket.
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Affiliate since: 07/26/2007, Power Rank: 99999999 | Read Williams's 638 other Ask SC answers

Answers can be found by querying the vast knowledge base of the affiliate center. Let the affiliate know that it will take you a moment to check on the information and you will get back with them in a specified period of time. In the upper right is the search feature. It is very easy to use and find just about any answer that you need. Should you not be able to match keywords for the query that you are looking for then you can use the site map. The site map indexes all of the major sections of the affiliate center. There are subsections so using the site map maybe more cumbersome than using the query function.

Moreover, if for some reason you cannot seem to find what you are looking for by query, or site map then you may ask your sponsor. Sponsors are not always as knowledgeable as the site map or query database but many times they can point you in the right direction. Never overlook the fact that your sponsor can be a valuable source of information even if he or she is not a team leader as of yet.

Finally you can always query the forum, an A2A contact, or just have the affiliate to submit a ticket. It is easier just to query for the information than submitting a ticket or even reaching out to a fellow connection. While the forum is a good place to get feedback, it is not necessarily the best place for accurate information. You are better off asking your sponsor or just have the affiliate to submit a ticket as a last resort.
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Answers can be found by querying the vast knowledge base of the affiliate center. Let the affiliate know that it will take you a moment to check on the information and you will get back with them in a specified period of time. In the upper right is the search feature. It is very easy to use and find just about any answer that you need. Should you not be able to match keywords for the query that you are looking for then you can use the site map. The site map indexes all of the major sections
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Affiliate since: 01/30/2010, Power Rank: 150 | Read Scott's 63 other Ask SC answers

Hi Pamela.

The first place you can go is the search bar at the top of the page. Type in whatever topic of description about the question, and look for whatever relevant topics that come up.

You can click on those topics to find out what they say, and hopefully you will find the answer you are looking for.

Second, go to ASK SC and in the search box, type in a topic again to see if anyone has asked a question that is similar to what you are searching for. If you find any topics, go over them and see if you find the answer you need.

Third, go the forum and do a search for the same information there. Again, if any topics come up that you feel would help you, read them and see if they have the answer.

Finally, if all that research hasn't given you what you were looking for, or if you think you have the answer but maybe don't quite understand it yourself, post a question on the forum to get some help there.

Of course, you could always ask your sponsor, co-sponsor or upline, if you choose to do so, and if they respond to your queries.

Once you have an answer that you can give to your team member, make sure you also advise them of the options you used to find the answer, and they can search for answers themselves.


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Hi Pamela.

The first place you can go is the search bar at the top of the page. Type in whatever topic of description about the question, and look for whatever relevant topics that come up.

You can click on those topics to find out what they say, and hopefully you will find the answer you are looking for.

Second, go to ASK SC and in the search box, type in a topic again to see if anyone has asked a question that is similar to what you are searching for. If you find
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Affiliate since: 12/31/1969, Power Rank: 99999999

This is a good time to help your team member learn how to use the resources available to SFI affiliates.

You can explain that the forum is a good source of information from fellow affiliates. you can help him/her format the question so that they can get the best answer.

You can also explain that Ask SC is another good source of help from fellow affiliates.
I have found a wealth of information in reading the responses to the Ask SC questions.

You can also direct them to their launchpad and SFI basics.

You can also direct them to ask the question of their Upline team members. These members may have access to sources that you may not have.

This is a good way to teach by example.
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This is a good time to help your team member learn how to use the resources available to SFI affiliates.

You can explain that the forum is a good source of information from fellow affiliates. you can help him/her format the question so that they can get the best answer.

You can also explain that Ask SC is another good source of help from fellow affiliates.
I have found a wealth of information in reading the responses to the Ask SC questions.

You can also direct
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Affiliate since: 02/04/2013, Power Rank: 99999999 | Read Bryan's 47 other Ask SC answers

There are several ways to get answers to questions within SFI.

You can go to the forums and search for your topic. Odds are it has already been asked and discussed there. If you don't find what you're looking for in the forum, go to the Support tab. From there, you can type in your question and read the corresponding results. This section contains a wealth of information on just about every SFI topic.

Lastly, you can always have your team member contact support or contact support on their behalf.

Also, if it's a non SFI related question, search the internet for possible answers.

However you find the answer, it may be a good idea to share the question and answer with the rest of your team. If one member has a question, it's a good bet than others on your team will as well.
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There are several ways to get answers to questions within SFI.

You can go to the forums and search for your topic. Odds are it has already been asked and discussed there. If you don't find what you're looking for in the forum, go to the Support tab. From there, you can type in your question and read the corresponding results. This section contains a wealth of information on just about every SFI topic.

Lastly, you can always have your team member contact support or contact support
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Affiliate since: 12/31/1969, Power Rank: 99999999

Hello.
1. Learning yourself first is the key. To know the info first and not depend on your upline all the time is the best solution. If you pick one or two new items a day to learn you will in most cases be able to answer questions your team may ask you. Also keeping on top of your daily tasks will give you new info to work with and write down or remember each day as well.
2. If you do not know the answer here are some ways to find it.
a. First I would highly recommend that you use the search box on the sfimg website to search in what the person is asking about. In most cases the answer will come up right away. Teaching them to do the same also will help them.
b. If for some reasons either above technique does not work or searching via other methods does not work this is when you should go to your upline and ask them.
In either scenario it is always good to let the person with the question know that you don't know the answer but are looking it up for them and you will get back to them. It also may be a good idea to suggest to them ways of looking up the answer for themselves.

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Hello.
1. Learning yourself first is the key. To know the info first and not depend on your upline all the time is the best solution. If you pick one or two new items a day to learn you will in most cases be able to answer questions your team may ask you. Also keeping on top of your daily tasks will give you new info to work with and write down or remember each day as well.
2. If you do not know the answer here are some ways to find it.
a. First I would highly recommend that you use
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Affiliate since: 12/31/1969, Power Rank: 99999999

Dear Pamela
None of us can know everything, but my opinion is that we have anything what we need in the vast material SFI or the boundless expanse of the Internet.
It is important what kind of question your member ask.
I avoid to give a direct answer when a simple question, but I would give guidance where to look for the answer.
If it is a complicated issue, which I do not know the answer, I would offer my team member to seek a solution together.
The possibility exists that you simply write on the forum and wait for the answer of the smartest people and those who are in SFI for a long time.
Finally, there is upline and they will be happy to help.
Why not ask your a2a friends?
However, I believe that the documents of SFI have an answer to any question, only needs a little more effort.
And finally, although I like to help anybody, personal effort is much better because on that way we actually learn.
Good luck

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Dear Pamela
None of us can know everything, but my opinion is that we have anything what we need in the vast material SFI or the boundless expanse of the Internet.
It is important what kind of question your member ask.
I avoid to give a direct answer when a simple question, but I would give guidance where to look for the answer.
If it is a complicated issue, which I do not know the answer, I would offer my team member to seek a solution together.
The possibility exists
...more