That's a great question to which my answer is
1.Continue to offer your unconditional support
2.Find out the reason for the poor rating
For example I had a PSA that always rated me poorly and I could never understand why when I was always sending them information on what they needed to do to build their business. It turned out that even though I was sending out the information there was a language barrier. Now that I know what the problem is whenever I am sending out information to that particular person I use google translate to translate that information in their native language.
You want to continue to supporting them for the fact that they are rating you shows that they are trying to build their business but the low rating maybe a result of them being frustrated. If they write comments with their ratings you should follow up on those comments. If they don't leave a comment then you might want to send them a message like did, stating that you notice that you received a low rating from them this month and you would just like to know how you can better assist. More than likely if there is a problem they will let you know then.
I hope that this help in answering your question
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That's a great question to which my answer is
1.Continue to offer your unconditional support
2.Find out the reason for the poor rating
For example I had a PSA that always rated me poorly and I could never understand why when I was always sending them information on what they needed to do to build their business. It turned out that even though I was sending out the information there was a language barrier. Now that I know what the problem is whenever I am sending out information
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