Affiliate since: 01/16/2014, Power Rank: 99999999 | Read Lydia's 5 other Ask SC answers

I would tell everyone that cyber attacks can happen at any successful organizations such as SFI and Triple Clicks. Although the attack was a bit troublesome it made the owners of this organization realize that the security they had was vulnerable and needed to be updated. And, they have diligently accomplished that mission.

Their quick actions, when the attack was discovered, prevented catastrophic results. None of the Affiliates personal information was jeopardized. That alone is very reassuring and, although the attack happened, the security that was in placed kept the attacker from completely penetrating sensitive areas.

Discovering the attack is very commendable as it was probably designed to be so minute, not very noticeable. They can see how Gery and his staff were closely monitoring the activities within SFI and Triple Clicks. They did not wait to take actions.

I will point out to them that I, myself, feel secured that Gery and his staff will protect my information. I've seen how quickly they responded to the attack and feel more assured that they now have the best security system implemented. Because now they are more educated and aware that they can't take anything out of ordinary for granted.

I will further point out that Cyber attacks can happen at any time with any organization they do business with. There are individuals out there that have nothing to do but to create havoc. So, as they utilize the internet to buy or sell they can do their part by implementing their own security such as having the bank, creditors, etc. notify the, of any suspicious transactions and to monitor their own accounts’ transactions.


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I would tell everyone that cyber attacks can happen at any successful organizations such as SFI and Triple Clicks. Although the attack was a bit troublesome it made the owners of this organization realize that the security they had was vulnerable and needed to be updated. And, they have diligently accomplished that mission.

Their quick actions, when the attack was discovered, prevented catastrophic results. None of the Affiliates personal information was jeopardized. That alone is very
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Affiliate since: 12/31/1969, Power Rank: 99999999

Hello, Narine Abazian.
Your question is very much understandable. It may be in the minds of other affiliates as well.

However, when we thing about it, in a realistic manner, we will come to the conclusion that it will have a limited impact on the Affiliates who are fully aware of today's cyber security.

First, the AffiliateS who have a clear vision of the opportunity SFI offers will not be deterred in any way by the cyber-attack. On the contrary, they will be more determined to do business here knowing the technical competence and the timely response SFI Corporate Security responded to the attack. This is an additional testimony to the SFI ability to provide adequate security.

Second, as for those AffiliateS who may harbor doubts, and your question seems to be pointing to this second group, there are easy explanations to reassure them.
1. It is common knowledge that major private corporations and public agencies at governmental levels (federal, state, and local) are also subjected to regular attacks. Cyber insecurity is now part of the world of computer and internet technology issues. Nobody is completely immune from such attacks. Competent corporations distinguish themselves in the timely reaction and the protective measures they put in place. Around the world, all public and private organizations and businesses are subject to cyber-attack

2. From this point of view, SFI has done very well. We all can testify to that. SFI has responded quickly and gone further in keeping us updated on a regular basis. Everything was in the open to help us get back to business, understand what is going on, and what additional precautions are being taken to protect us. Very few organizations and businesses do that. As a result, an affiliate who is fully informed would feel reassured to continue his/her business with SFI
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Hello, Narine Abazian.
Your question is very much understandable. It may be in the minds of other affiliates as well.

However, when we thing about it, in a realistic manner, we will come to the conclusion that it will have a limited impact on the Affiliates who are fully aware of today's cyber security.

First, the AffiliateS who have a clear vision of the opportunity SFI offers will not be deterred in any way by the cyber-attack. On the contrary, they will be more determined
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Affiliate since: 12/06/2012, Power Rank: 231 | Read Elizabeth's 190 other Ask SC answers

Reassuring your downline is about letting them know that SFI is safe because, they already fixed the issue firstly,secondly every affiliate is required to change their passwords, thirdly you should encourage them to read their emails, stream and the SFI news for updates, on Security and other milestones of the affiliate center.

I personally do not need any reassurance because, I read the emails and found out about the cyber attack and I kept to checking the SFI website to see if I could log in until I was finally able to reset my password and I even checked my bank account which is intact.In the affiliate center I noticed that my Daily VP Streak badge was intact because they were giving me my daily vp I also saw that I still have my commissions intact. The point is SFI is doing their part to take care of our wellbeing but it is also up to us as affiliates to do our part and continue with our daily activities.

The best reassurance is the example that you set when they see you log in every day and do your daily work, and the fact that you still email them to see how they are doing, and if they are able to log in and do their activities will be enough reassurance for them because they see your confidence, and the trust that you are putting here on SFI. My point is that you look after them and show that you care about their success and understand how the feel and you show them by continuing your work on SFI that they too can also do it.

:) Happy EASTER!
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Reassuring your downline is about letting them know that SFI is safe because, they already fixed the issue firstly,secondly every affiliate is required to change their passwords, thirdly you should encourage them to read their emails, stream and the SFI news for updates, on Security and other milestones of the affiliate center.

I personally do not need any reassurance because, I read the emails and found out about the cyber attack and I kept to checking the SFI website to see if I could
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Affiliate since: 09/06/2011, Power Rank: 10 | Read BABU's 113 other Ask SC answers

Yes, it was so unfortunate that we all have faced so many inconveniences after the recent cyber attacks on our beloved SFI .

In my case, after rectifying the things at my end with the able help of SFI, I have personally contacted almost everyone in my team to offer them the help and guidance to bring them back to the normalcy. They were little shocked and afraid of all those developments, but with sincere efforts, I have put them back into the track.
This kind of cyber attack can be expected on a large organization like SFI and our beloved system is growing manifold day by day. But the response I received from my downline was tremendous and fruitful.

SFI has even given away Daily Versa Points to the affected lot to enable them to stay in the contention and took special care not to disturb their VP streaks and I use this opportunity to express my gratitude towards Mr.Gery Carson and his excellent team in bringing back the system back to normal. After the attacks, they have taken more and more excellent measures to enhance the safety of all affiliates’ accounts and it’s a further boost to the security for all of our accounts.

If you can narrate your own experiences during the attacks and how you tackled the problems in a simple and humble manner, convince and assure your all guidance and assistance to your downline, then they will be more motivated and confident to move forward determinedly.

Let’s be convinced ourselves before we convince others. Wish you a great journey.

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Yes, it was so unfortunate that we all have faced so many inconveniences after the recent cyber attacks on our beloved SFI .

In my case, after rectifying the things at my end with the able help of SFI, I have personally contacted almost everyone in my team to offer them the help and guidance to bring them back to the normalcy. They were little shocked and afraid of all those developments, but with sincere efforts, I have put them back into the track.
This kind of cyber attack
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Affiliate since: 07/28/2013, Power Rank: 99999999 | Read Ingrid 's 138 other Ask SC answers

A cyber-attack can be upsetting to many of the affiliates especially if it had been their first experience and if they had been directly affected. Some may be reluctant to return to the business. However, it is our duty to reassure them to continue their activity.

Most importantly help them to recognize how quick SFI was to take action to stop the attack. There was an immediate alert to all affiliates and there was a counter plan in place to ensure that our sites were not compromised. All of this was only possible because there was no panic among the affiliates.

SFI is an experienced successful online company and your affiliates can be reminded of its achievements as follows:

16th successful year

14-year Bronze member of Better Business Bureau

1.5 million Affiliates (34,273 new added in the week of the attack)

2.2 million TripleClicks members

114,000+ Commissionable products

6,801 E-Commerce Affiliates (in 164 countries)

199 LocalPay Merchants (in 51 countries)

1,635 - TripleClicks.com's global popularity rank

Millions in US Dollars Commissions paid out to our affiliates

SFI’s structure, training, opportunities, organization and reputation exceed all others. Since there is none like it, they should be convinced that this is where they should stay.

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A cyber-attack can be upsetting to many of the affiliates especially if it had been their first experience and if they had been directly affected. Some may be reluctant to return to the business. However, it is our duty to reassure them to continue their activity.

Most importantly help them to recognize how quick SFI was to take action to stop the attack. There was an immediate alert to all affiliates and there was a counter plan in place to ensure that our sites were not compromised.
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Affiliate since: 10/04/2013, Power Rank: 99999999 | Read Ronelle's 268 other Ask SC answers

Point out to them the immediacy with which management was on top of the problem!! They not only fixed the damage that had been done, they took rapid, solid steps to make any future attempts immensely more difficult.

They had affiliates changing emails, passwords, and posted progress reports daily for several days.

When people could not log in for some time, they also covered missed logins so VP streaks would not be lost.

SFI went way above and beyond to protect their affiliates, and not let them suffer harm as much as possible.

That reassured me a great deal, reinforced my opinion that SFI really IS the best company in the world to work with!!
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Point out to them the immediacy with which management was on top of the problem!! They not only fixed the damage that had been done, they took rapid, solid steps to make any future attempts immensely more difficult.

They had affiliates changing emails, passwords, and posted progress reports daily for several days.

When people could not log in for some time, they also covered missed logins so VP streaks would not be lost.

SFI went way above and beyond to protect
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Affiliate since: 11/24/2013, Power Rank: 99999999 | Read Folasade Tayo's 1 other Ask SC answers

You can reassure your downline by advising them to follow the instructions given and re-verify their computer/mobile/device for SFI use. They should also change the password as requested,

If they can’t log in, they should contact you through your email and you can help them send ticket to support

You can reassure them via your TeamMail and Stream Post.

You can also send them ECards as an encouragement

Point them to all the security measures SFI set up to rectify the problem.

Tell them that they will get ALL the VPs they missed as a result of being unable to log in due to the Cyber-attack.

Tell them to be abreast with the SFI news

Finally remember to advice them to NEVER GIVE UP. Quitters never win, Winners don't quit.
Hope this is helpful
Cheers

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You can reassure your downline by advising them to follow the instructions given and re-verify their computer/mobile/device for SFI use. They should also change the password as requested,

If they can’t log in, they should contact you through your email and you can help them send ticket to support

You can reassure them via your TeamMail and Stream Post.

You can also send them ECards as an encouragement

Point them to all the security measures SFI set
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Affiliate since: 07/11/2013, Power Rank: 2873 | Read Venkiteswaran's 12 other Ask SC answers

Last week has indeed been a very harrowing one for many of us as we experienced severe problems for log in and also scared of our passwords and account safety. Indeed a good corporate culture and able leadership successfully guided us away from the crises point.

Having said this I wish also to add that cyber-crime is nothing new to have happened. Ever since the spread of computer culture, the password strength, security of our account etc. were always under test/strain. The improvements on these safety measures were/are taking place on an on-going and continuing process. So we do not stop functioning merely because somebody had tried to intrude into our safety systems. On the other hand we get educated ourselves and move one step ahead by improving our own working systems improving strength of our passwords, operating systems of the computer and using proper anti-virus care etc.

By this time we are sure that these matters are in very able hands and we can concentrate on our n work i.e. scoring points and also dealing in Triple clicks with best of our attention and efficiency. Your PSAs will not be so naïve that a mere, how-so-ever serious, cyber-attack is one thing that they should throw away all their hard work and quit the scene.

As I mentioned, we are now better prepared and more anticipated and within a couple of week, we will leave this behind as a bad dream and move ahead with more confidence. I can assure that nothing can stop us from , if we are focused, move strongly on achieving our goals.

Good luck


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Last week has indeed been a very harrowing one for many of us as we experienced severe problems for log in and also scared of our passwords and account safety. Indeed a good corporate culture and able leadership successfully guided us away from the crises point.

Having said this I wish also to add that cyber-crime is nothing new to have happened. Ever since the spread of computer culture, the password strength, security of our account etc. were always under test/strain. The
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Affiliate since: 10/06/2012, Power Rank: 802

There are two issues at stake here:

1. Why did the attack occur?
2. What has SFI done about it?

Second question first, if you are reading this forum you know what SFI did about it. They aggressively enhanced their security. In part it made things a bit harder for us all but we will all be safer. SFI also helped affected affiliates to resume their account activity and regain their losses. 90% of us or more, were only affected by SFI's enhancements and SFI made sure we all retained our standing in VP, badges and such until the changes where in effect and not just until they got the changes in place, but until ever affiliate navigated those changes. That is a great company.

Now the first and really important question. Why were we attacked? Cyber criminals follow the money. They do not attack minor businesses or operations. They attack people where they can get in and out with a boat load of money. They will not take great risk or waste their efforts on penetrating businesses that are not preforming.

The short answer is: SFI is preforming and SFI watches out for their Affiliates.
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There are two issues at stake here:

1. Why did the attack occur?
2. What has SFI done about it?

Second question first, if you are reading this forum you know what SFI did about it. They aggressively enhanced their security. In part it made things a bit harder for us all but we will all be safer. SFI also helped affected affiliates to resume their account activity and regain their losses. 90% of us or more, were only affected by SFI's enhancements and SFI made sure we all
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Affiliate since: 05/03/2002, Power Rank: 44 | Read Mar's 582 other Ask SC answers

Steps in reassuring your downline in regards to the recent cyber attack:

- Communicate with them through their corresponding email used when they sign up with SFI.

- Let them know that SFI has undertaken necessary steps to ensure that all affiliates are updated in regards to the measure that they can do to avert themselves from the consequences of the recent cyber attack.

- Include details of the procedures put in place by SFI and be ready to explain as simple and clear as possible.
By doing this, you’re showing your concern to them and that you’re a Team Leader that takes your responsibility seriously.

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Steps in reassuring your downline in regards to the recent cyber attack:

- Communicate with them through their corresponding email used when they sign up with SFI.

- Let them know that SFI has undertaken necessary steps to ensure that all affiliates are updated in regards to the measure that they can do to avert themselves from the consequences of the recent cyber attack.

- Include details of the procedures put in place by SFI and be ready to explain as simple and
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