Yes, SFI is truly an International company. Hence, we have to have alliance with various nationals of the world in form of new prospects, PSAs, PRMs, CSAs and ECAs. You have to communicate with them on regular basis and language at times is really a big barrier in achieving your objective.
Although, Google Translator or translator at SFI are present to take help of, but they at times can really go wrong. They would be helpful most of the times but not always, hence there is a need of some more ways to be looked into.
They can be:
1. Country Forums: SFI has introduced country forums where you can communicate in local language to help your recipient understand better. As this may still not address to all whom you want to communicate, you have:
2. A2A Friends: You can take help of A2A friends from those countries, where your recipient resides or follow the language to get your text translated. You can then forward the translation to them.
3. Webinar: You can have webinars conducted in one common language, say English and then the transcripts made available in different languages for all your associates to understand. Your website would play an important role in this case.
4. Reassignment tool: Having tried the above methods still your results are not to your satisfaction, then you can use the option of reassignment of your PSAs or CSAs to your other active team members from those countries. This would not only help you meet your objective but also would be a great incentive for your active team members.
5. CSA Exchange Pool: Although this addresses the issue related to CSAs only but can be used. It has been introduced with a basic objective to reduce the language barrier and provide better guidance to SFI affiliates who face the language issue.
There is no one solution that can address the issue is all circumstances. Hence you have to be open to; and practice combination of methods to have a maximum effect.
less
Yes, SFI is truly an International company. Hence, we have to have alliance with various nationals of the world in form of new prospects, PSAs, PRMs, CSAs and ECAs. You have to communicate with them on regular basis and language at times is really a big barrier in achieving your objective.
Although, Google Translator or translator at SFI are present to take help of, but they at times can really go wrong. They would be helpful most of the times but not always, hence there is a need of some
...
more
