Affiliate since: 01/11/2015, Power Rank: 99999999 | Read Jo-Marie's 17 other Ask SC answers

Hi Alma...
Great question!
Everyone of us needs to become Better Listeners in this business.

My answer : We Listen by READING our various replies.
We must learn to to be empathetic towards your new Prospect... Place yourself in their shoes.
ASK questions about your prospect, for example: Work/ Personal goals, current Situation, their "WHY" (why do they want their own business/ earn income from Network opportunity)

And then you need to classify your prospect in a group :
A) Motivated (this is usually your Movers)
B) Need guidance and motivation (they want it, but need constant help in beginning)
C) the Opportunist or Unmotivated (they are usually the ones who want to make a quick buck without working for it, or the ones who really is not cut out for this)

Good luck to all for sharpening our "Listening" Skills in SFI.

Best wishes
Aim High, Dream Big.
"Leaders are Readers"

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Hi Alma...
Great question!
Everyone of us needs to become Better Listeners in this business.

My answer : We Listen by READING our various replies.
We must learn to to be empathetic towards your new Prospect... Place yourself in their shoes.
ASK questions about your prospect, for example: Work/ Personal goals, current Situation, their "WHY" (why do they want their own business/ earn income from Network opportunity)

And then you need to classify your
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Affiliate since: 05/10/2012, Power Rank: 99999999 | Read Wayne's 236 other Ask SC answers

If you want to be successful, good communication is an absolute necessity in building your business with SFI and TripleClicks.

Communication in its self is a “two way conversation” between the speaker and the listener. With each person taking their turn in speaking and being listened to and in listening while the other person speaks.

When you are working on-line good communication can be very difficult to achieve especially with SFI and TripleClicks being a global market. Even when using Skype or other forms of face to face contact you have to figure a way to combat the difference in the time zones.

You will find that the best form of communication with those in different countries and time zones will be to use email. This will only work if you have previously made good connections with each other.

When reading your prospects/affiliates email you will have to learn how to read between the lines to figure out what the writer is really trying to say.

Learning to read between the lines is an art and takes a lot of practice to be able to respond properly. The best way to learn how to read between the lines is to put yourself in the situation that your affiliate/prospect is in and ask yourself the same question or statements, what you come up with is the starting steps of better communication between you and the one receiving the message.

As an example: someone states to you “making money”. What is your response –

• Is the person asking “how to make money?”
• Or is the person stating that “He or she is making money.”
• Is this a rhetorical statement (a statement that needs no answer or response).

I could add many more variables to what is being covered here but I believe I have made the point what to think about before trying to answer questions or responding to statements made by the responding receiver.

Of course this is all done through Emails – Face to face communication is still the best way to get any message shared between two people – of course there comes another challenge and that is reading body language – But that is for another time.

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If you want to be successful, good communication is an absolute necessity in building your business with SFI and TripleClicks.

Communication in its self is a “two way conversation” between the speaker and the listener. With each person taking their turn in speaking and being listened to and in listening while the other person speaks.

When you are working on-line good communication can be very difficult to achieve especially with SFI and TripleClicks being
...more

Affiliate since: 03/22/2014, Power Rank: 99999999 | Read Keith's 10 other Ask SC answers

Being a Good Listener does not necessarily mean that you have to be listening with your ears.In fact few people have the skills to listen well with their ears, as they need time to process what the speaker is saying and usually the speaker speaks too quickly to assimilate all of the points being made.

I believe that listening in the world of internet marketing, much of the conversation occurs via some form of text messaging, be it emails or skype PMs etc. This gives the receiver of the information time to ponder what is actually being said. Looking at points from different angles sometimes helps to discover the real meaning of what is needed and so able you to respond more correctly.

So, in summary, "Listening" is really just a way of saying that you are receiving some form of communication. Good Listening, is taking the time to really "hear" what is being said and responding accordingly.
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Being a Good Listener does not necessarily mean that you have to be listening with your ears.In fact few people have the skills to listen well with their ears, as they need time to process what the speaker is saying and usually the speaker speaks too quickly to assimilate all of the points being made.

I believe that listening in the world of internet marketing, much of the conversation occurs via some form of text messaging, be it emails or skype PMs etc. This gives the receiver of the
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Affiliate since: 11/04/2014, Power Rank: 328 | Read Fel's 32 other Ask SC answers

In online marketing, to be a good listener means that, one should:

1. Have an information about an Affiliate's profile, thru the badges displayed on his/her SFI homepage, his/her nationality, date joined in SFI, the language he speaks and the TripleClicks product/s which he/she patronize;

2. Bear in mind that, If the good listener is a team leader/sponsor, he/she should know the VP ledger of the said Affiliate/s so he/she may give the appropriate advice/guidance on how to go over a certain item/issue which the Affiliate failed to accomplish;

3. Try to determine the needs of the Affiliate under him/her, so he/she could assist and give the necessary help/advice on what to do;

4. Try to find out the reason for the failure of the said Affiliate to log on to his/her SFI homepage.

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In online marketing, to be a good listener means that, one should:

1. Have an information about an Affiliate's profile, thru the badges displayed on his/her SFI homepage, his/her nationality, date joined in SFI, the language he speaks and the TripleClicks product/s which he/she patronize;

2. Bear in mind that, If the good listener is a team leader/sponsor, he/she should know the VP ledger of the said Affiliate/s so he/she may give the appropriate advice/guidance on how to go
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Affiliate since: 12/31/1969, Power Rank: 99999999

SFI is the prime example of an online marketing business. If you want to be a good listener while engaged in online marketing, practice being so while you are building your SFI business. It is remarkable that all the skills we acquire with SFI are fully transferable to any activity we may undertake.

How being a good listener applies to an SFI Affiliate?

To be a good listener, we need to show forbearance, be open minded, patient, and capable of understanding everybody's side on a specific issue that may confront us and our partners in business. It is vital that we demonstrate these qualities in our relationships with the all SFI community members.

To be a good listener, we need to learn to speak much less and listen much more: "We have two ears and only one tongue" We need to focus on fully understanding the view points that are being presented to us.

Being a good listner will positively impact our business building efforts by making effective our communications with our our team members, our sponsor, co-sponsor, members of our upline, the technical support team as well as fully taking advantage of tips and sound advice we may find at the Forum and with the answers within the Ask SC questions.

All the above parts of the SFI community play major roles in helping us be successful. All these people are making contributions to our business building efforts.

Being a good listner requires, first of all, being fully open minded and receptive to the, advice, tips, and suggestions from our sponsor, sponsor and our upline. These are our first source of support. From the very beginning, we get welcome messages from our sponsor and co-sponsor and we are introduced to our upline. Our reactions to their welcoming words is a great part of being a good listener.

We also get from SFI Headquarters a series of messages intended to help us navigate the website, find the information we need to make early, progress, reach important milestones and avoid missing important stepping stores that can propel us towards success. Paying close attention to the content in these messages is part of being a good listener. It will make our work easier.

Next, we are exposed to the Forum and the Ask SC questions. They offer us a continuing flow of information that renews itself on a daily basis. Taking full advantage of such resources resources is another example of being a good listener.

In the course of our daily activities, we will run into some technical problems that require the intervention of the Technical support team. Being patient with them, analysing and applying the solutions they offer is essential in solving those technical problems. We will not good listeners if we ignore such input.

One of the most critical parts of our work is our daily interactions with out team members. Success with SFI comes from building a vibrant team of PSAs, CSAs, ECAS, PRMs, while also making sales. To succeed here, we need to need to have sound knowledge; we need to take timely action; we need to solve problems, we need to convince our team members to do the same.

The quality of our communications, our listening skills, will enhance our ability to understand the concerns of our team members, help them address the problems they are facing, ease their minds, and give them the comfort and satisfaction for being part of the SFI family and being rewarded for it.

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SFI is the prime example of an online marketing business. If you want to be a good listener while engaged in online marketing, practice being so while you are building your SFI business. It is remarkable that all the skills we acquire with SFI are fully transferable to any activity we may undertake.

How being a good listener applies to an SFI Affiliate?

To be a good listener, we need to show forbearance, be open minded, patient, and capable of understanding everybody's side
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Affiliate since: 05/03/2002, Power Rank: 289 | Read Mar's 582 other Ask SC answers

To answer your question, you’ll need to think of the ways how you can translate good listening skills being face to face with a person to your virtual (online) environment i.e. in connection with your SFI business.

A good listener is often more important than speaking. It gives a deeper level of understanding about someone’s situation, and helps to know what words are best to use and what words should be avoided.

Whether you’re interacting with prospects, your downline or with individuals in SFI Forum, how can you be a good listener?

- Grasp and understand the matter/content.

Listening requires some effort. You must first choose to concentrate, and then, the brain has to process this information to add contextual meaning. During active listening, your mind focuses on the information just received and process it accordingly; this is when truly amazing learning experiences take shape. This also explains why active listening is not just listening to what is being said, but also absorbing it. It involves focusing on the subject matter, processing it, and comprehending the concepts.

- Include a summary at the end of every conversation.

Providing a summary at end of every conversation is one of the most effective ways to encourage active listening among your downline. This is extremely important when sending them your support messages, providing them with a summary at the end of each support message gives them a quick overview of the main takeaways, so that they can focus directly on what they need to know and trigger their active “listening” abilities.

- Link subject matter to previously knowledge.

You can include test questions that encourage your downline to access previously learned knowledge so that they can create that all-important connection with the current subject matter that you’re discussing with them. For example, when you have previously discussed to them the topic of (what and how) sponsoring, before introducing them to team building and duplication (the why of sponsoring), test their memory skills what they have learned and understand about sponsoring.

When they are able to associate new concepts to what they already know they are more likely to actively listen, as they are already familiar with the subject matter and the new information sounds more meaningful to them.

- Responding appropriately

Responding appropriately is of utmost importance, especially when online discussions take place. Don’t just jump in to the discussions without giving much thought of how you can best respond to the subject matter. Follow the thread by reading thoroughly and understanding the content of all parties involved in the discussions. Be honest and open in your response, always try to stay focused on the subject; sometimes it is easy to stray away from the topic, so keep your questions and comments relevant.

Conclusion:

The way we listen can have a major impact not only on our personal relationships, but also on our professional relationships with our downline and to others in the SFI community. A good listener has the ability to better understand and process information; a great listener has the ability to use information to negotiate, influence, and avoid misunderstandings and conflicts.

Having active listening skills means that you are able to communicate effectively and create deeper connections with others.

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To answer your question, you’ll need to think of the ways how you can translate good listening skills being face to face with a person to your virtual (online) environment i.e. in connection with your SFI business.

A good listener is often more important than speaking. It gives a deeper level of understanding about someone’s situation, and helps to know what words are best to use and what words should be avoided.

Whether you’re interacting with prospects, your downline
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Affiliate since: 07/08/2018, Power Rank: 99999999 | Read Ufuomaoghene's 238 other Ask SC answers

Good day Alma,

This indeed is a nice question and in my own opinion quite easy based on my call centre experience.

With active listening or good listening skills, you can easily pin point:-
1. What your customer wants.
2. What the issue or problem is and how you can resolve such issues
3. Be in an environment that has less noise and distractions to listen to what the customer is complaining about.

To listen actively and thoroughly takes concentration, hardwork , patience the ability to interpret other people ’s ideas and summarize them , as well as the ability to identify nonverbal communication such as body language.
Listening is a both complex process and a learned skill; it requires a conscious intellectual and emotional effort.

The Price of Poor Listening
Listening well improves the quality of the relationships you have with clients, friends , co- workers , or family members. Ineffective listening can damage relationships and deteriorate the trust that you have with your clients. Also, the price of poor listening is many lost selling opportunities. It ’s said that more than 60 percent of all problems existing between people and within businesses is a result of faulty communication . A failure to actively listen can result in mistakes and misunderstandings .

Applying good listening skills to online marketing, brings about good and healthy relationships, better delivery of products ordered by the customer without errors and better resolutions of issues that might arise.

Hope information is helpful.
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Good day Alma,

This indeed is a nice question and in my own opinion quite easy based on my call centre experience.

With active listening or good listening skills, you can easily pin point:-
1. What your customer wants.
2. What the issue or problem is and how you can resolve such issues
3. Be in an environment that has less noise and distractions to listen to what the customer is complaining about.

To listen actively and thoroughly takes concentration,
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Affiliate since: 07/05/2024, Power Rank: 99999999 | Read Nafisa's 286 other Ask SC answers

Online marketing is no different from offline marketing where the common denominator is that you are talking to people. Sometimes we tend to get carried away and in our enthusiasm spend less time listening than talking but you can improve this trend using the following guidelines.

1. Inquire into the needs of your affiliates, what is important to them and this leads them to talk about themselves which gives you the chance to listen.

2. Engage in communications via skype, viber or other means where you can actually talk to them and this will give you the perfect chance to spend more time listening than talking.

3. Do not try too hard to probe or push your affiliates into divulging details about them that they may not be comfortable to give out. Give them time to open up to you. Build a rapport and this means listening to their requests.

4. More often than not, we need to back down if an affiliate expresses no interest in the business because this shows that you respect their wishes but remember also that in doing so you are giving them the opportunity to come back and start again. You may not think so at the time but this is very possible.

Listening is an art that needs to be developed, some of us when we start to speak, the conversation gets centered around one person and this must be avoided. Give the person a chance to speak! I have assumed in your question that you are talking and listening to SFI affiliates.
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Online marketing is no different from offline marketing where the common denominator is that you are talking to people. Sometimes we tend to get carried away and in our enthusiasm spend less time listening than talking but you can improve this trend using the following guidelines.

1. Inquire into the needs of your affiliates, what is important to them and this leads them to talk about themselves which gives you the chance to listen.

2. Engage in communications via skype, viber
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Affiliate since: 12/31/1969, Power Rank: 99999999

To be a good listener you simply have to listen, and take notes - whether mental or actual - but to be an excellent listener, you need to SHOW that you're listening, or that you have listened.

You can be a good - or excellent - listener:

1. while somebody is speaking to you
2. after somebody has spoken to you
3. while reading something
4. after reading something

1. WHILE SOMEBODY IS SPEAKING TO YOU

- Give them your undivided attention; try and avoid distractions - if the meeting was planned, arrange for no distractions in advance

- Without actually interrupting their flow, give a very short little burst of laughter (if appropriate) or make little sounds or utter words or short phrases:

Really?
Gosh!
I see.
Wow.
I'm sorry.
Uh-huh.
No way!
Please repeat that.

- Facial expressions and head movements:

- Nod, shake your head, frown, smile,
- Use just your face to express amazement, shock, pity, concern

Be on the look out for pauses while the person speaks to you. If it's clear they're not yet done speaking, encourage them to continue by asking a question - even just "And?" or simply say "Continue."

2. AFTER SOMEBODY HAS SPOKEN TO YOU

Try not to assume that they are really done speaking. Ask questions and encourage them to continue speaking. If they've asked questions, answer the questions and then ask if they have any more questions, or, after you've spoken a bit, ask them "What are your thoughts?"

Focus on them: don't tell your own story unless they asked you to - rather speak about what they've just said - express how you feel about what they've just said, offer your opinion or advice

3. WHILE READING SOMETHING

- Avoid distractions
- Re-read if you lose focus or don't understand something the first time round
- Take notes

4. AFTER READING SOMETHING

- Write something that others will see, that shows them what you have learned

- Write a question, that the writer of what you just read might see, to show that you're interested and would like to know more

- Take action - if what you read were instructions or tips, do the actions that show that you are following those instructions or using those tips
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To be a good listener you simply have to listen, and take notes - whether mental or actual - but to be an excellent listener, you need to SHOW that you're listening, or that you have listened.

You can be a good - or excellent - listener:

1. while somebody is speaking to you
2. after somebody has spoken to you
3. while reading something
4. after reading something

1. WHILE SOMEBODY IS SPEAKING TO YOU

- Give them your undivided attention; try
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Affiliate since: 04/29/2015, Power Rank: 99999999 | Read Rebecca's 57 other Ask SC answers

Alma,

I love this question! Communicating through internet based methods are different then having a 1:1 chat with a person face to face. Still, listening is such an important part of our role as sponsor and mentor.

My suggestions are these:

1. Ask probing questions ... so that you can try to get a better understanding of where the person you are communicating with is coming from. This also helps to establish a connection.

I have been amazed at some of the stories and some of the replies I have received when I send out a team mail or individual mail asking probing questions. My favorite to date is when I sent out an e-mail asking "If I had a Million Dollars..." Simply fantastic! Anyway, I think you get the point.

2. Read responses for understanding from the sender's point of view and not with our own agenda. In our eagerness to promote our business and seek out growth I think at times we can forget to listen in the moment of the other's perspective or present state of being. Again, making a connection is so important. Whatever it takes to make that connection I think is well worth the effort.

3. Always respond back to anyone who reaches out to you.

4. Keep an eye on the activity of those you are engaging in conversation with. Check out their profiles and VP Ledger along with their badges. This tells you something about them which again helps to guide you as you are making the connection.

5. Lastly, offer different methods for people to reach out and connect with you ... Team Mail, e-mail, social media, Messenger in SFI chat, etc. Whatever it takes ... make the connection.


I hope this has been helpful.

Be Strong and Keep the Faith! :-)


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Alma,

I love this question! Communicating through internet based methods are different then having a 1:1 chat with a person face to face. Still, listening is such an important part of our role as sponsor and mentor.

My suggestions are these:

1. Ask probing questions ... so that you can try to get a better understanding of where the person you are communicating with is coming from. This also helps to establish a connection.

I have been amazed at
...more