Affiliate since: 11/29/2011, Power Rank: 22 | Read Gliceria's 402 other Ask SC answers

We should contact our CSAs as often as is necessary. For example, once CSAs joins our team, we send them a warm welcome E-card and email in much the same way we do with our new PSAs.

This initial contact is followed up after at least a week or 10 days to give them enough time to settle in.

There are new CSAs who may not have a chance to get to know their sponsors and get the help they need to get started, and once you get to check their Profile and VP Ledger you know what to do with them next to ensure they get the proper training, mentoring and support.

When they start showing up as regular Movers, or winning in the Daily Grand Drawing, Daily Crown, KOT, Card King, or any of the Eager Zebra games, acknowledge their success at once by mentioning it in your Stream Post, sending appropriate E-Cards, weekly newsletters, etc. to give them the feeling of belonging and being a valued part of your team.

Keep your lines of communication open by way of SFIM, Chat box, Team Mail, E-Cards, Skype, and other means you favour, and be there for them to answer their queries, give them guidance, motivation and inspiration to keep moving and succeeding by being an Awesome Co-Sponsor!


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We should contact our CSAs as often as is necessary. For example, once CSAs joins our team, we send them a warm welcome E-card and email in much the same way we do with our new PSAs.

This initial contact is followed up after at least a week or 10 days to give them enough time to settle in.

There are new CSAs who may not have a chance to get to know their sponsors and get the help they need to get started, and once you get to check their Profile and VP Ledger you know what
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Affiliate since: 06/09/2014, Power Rank: 99999999 | Read Olufolake 's 206 other Ask SC answers

Hi
i would answer your first question, how often?
I would suggest as often as it is necessary and needed. Why? Because, new challenges or improvements or help might be needed by your CSAs. Some might be in groups or as individuals.
As a group, once a week is advisable to avoid information overload. Then depending on your CSA's individual performance, it'l require consistent communication especially if the individual CSA was once inactive and now its active and wants to learn. Such CSAs should not be kept waiting, but the line of communication open for as long as and as often as the CSAs need help. I've such CSAs like that and i've opened a line of communication as it require my helping the CSA.
To answer your 2nd question as to ways to contact them?
You can contact them through:
1. The CSA Mailer.
2. Through the Genealogy Filter, where you can select a specified date of your CSAs to communicate with them. This helps you to differentiate those who are active and those who are not and give them the required help. This gives you the opportunity to send different emails that suits each CSAs needs.
3. E-Cards: This comes in handy as it is needed. Here, you can use it as a personalized letter to a specific CSA either to welcome, congratulate, or give tips etc.
4. CSAs Greeting: This is one of the most effective ways of contacting your new CSAs or perhaps your 2nd Home CSAs.
Before i never knew the importance of this tool until recently. It made me more effective as a co sponsor as i was able to welcome my new CSAs to my team and SFI as soon as they are given to me. This puts me at rest to let me know that i've set them on a good start by my CSA greeting even when am not aware. I've seen my new CSA started well through this way and i've been following them up.
I update my CSA greeting as i see it necessary to suit their needs and keep them active.
5. Social Network: i've seen facebook the most effective so far. I communicate and follow up my CSAs through this medium as well.
6. Emails: I send personal emails to the CSAs who i'm following up.
7. I also do this through the TeamMail via the Genealogy report.
These are the ways that i've discovered and i've known to work so well for me.
All the best.
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Hi
i would answer your first question, how often?
I would suggest as often as it is necessary and needed. Why? Because, new challenges or improvements or help might be needed by your CSAs. Some might be in groups or as individuals.
As a group, once a week is advisable to avoid information overload. Then depending on your CSA's individual performance, it'l require consistent communication especially if the individual CSA was once inactive and now its active and wants to learn. Such
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Affiliate since: 05/08/2015, Power Rank: 99999999 | Read Romeo's 3 other Ask SC answers

It is best to look into your Genealogy first before you decide of sending or contacting your CSAs. In your Genealogy, you can immediately see who among the members of your CSAs are not moving or becoming idle for a period of time.

Members who are idle with their SFI Homepage should be sent with letters of encouragement. Let us understand that some newbies in this business are not yet truly aware of the great opportunities they could have inside. Some may remain reluctant at first but later on they will become active after realizing that there is that great chances of improving the quality of their life.

Providing tips should be done more regularly, maybe twice a week, to keep them updated of the mechanics of exploring the many benefits and perks in this business.

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It is best to look into your Genealogy first before you decide of sending or contacting your CSAs. In your Genealogy, you can immediately see who among the members of your CSAs are not moving or becoming idle for a period of time.

Members who are idle with their SFI Homepage should be sent with letters of encouragement. Let us understand that some newbies in this business are not yet truly aware of the great opportunities they could have inside. Some may remain reluctant at first but later
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Affiliate since: 08/28/2012, Power Rank: 86 | Read Marta's 64 other Ask SC answers

I send my CSA's an Welcome mail, with a few tips, as soon as I get a notification, explaining that I am their new Co-Sponsor, and next to their Sponsor, I am the person to contact if they need any help

Then they get exactly the same series of team mail I send to my PSA's, where I explain a lot of different topics from SFI.

When I send out a weekly team mail, I include my PSA's, all generations and also my CSA's

I do have competitions for all team members, PSA's and CSA's as well.

I do not distinguish, between my PSA's and CSA's, as I think if I won them, either by being a team leader, or auctions, or any other means, the onus is on me, to help everyone in my team to attain their dream, and some CSA's have great Sponsors, but others have to either rely on their Co-Sponsor, or "navigate it alone".

After all is said and done, I have a vested interest on my CSA's being active, as I benefit from rhem, on getting matching VP, as well as a percentage of commission

So I contact them, the same way I contact my PSA's, no difference
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I send my CSA's an Welcome mail, with a few tips, as soon as I get a notification, explaining that I am their new Co-Sponsor, and next to their Sponsor, I am the person to contact if they need any help

Then they get exactly the same series of team mail I send to my PSA's, where I explain a lot of different topics from SFI.

When I send out a weekly team mail, I include my PSA's, all generations and also my CSA's

I do have competitions for all team members, PSA's and
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Affiliate since: 12/07/2014, Power Rank: 99999999 | Read Jaafar's 7 other Ask SC answers

My CSA are equally as important as my PSA. So when I notice a CSA scoring VP, I send the person an E-card to show my appreciation of his/her action. Even though you did not personally sponsored the CSA, you still earn commission from their activities in Tripleclicks.com.
So when am sending the weekly newsletter,I use the group genealogy to send to all of my down lines (PSA and CSA), therefore all team Leaders should treat his down lines equally and support them as if they are your PSA.One or five active CSA are far better than hundreds of inactive PSA.
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My CSA are equally as important as my PSA. So when I notice a CSA scoring VP, I send the person an E-card to show my appreciation of his/her action. Even though you did not personally sponsored the CSA, you still earn commission from their activities in Tripleclicks.com.
So when am sending the weekly newsletter,I use the group genealogy to send to all of my down lines (PSA and CSA), therefore all team Leaders should treat his down lines equally and support them as if they are your PSA.One or
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Affiliate since: 12/31/1969, Power Rank: 99999999

Thanks for this question.

Like PSAs, CSAs are also part of our team.

In fact, the moment we become EA, we get 2 of them. They are the ones who help us to build our team even if we do not have a PSA in the initial stages.

Hence, they need to be respected the way we respect our PSAs. What ever they do or don't do that will have a bearing on our growth.

In what ever ways we contact our PSAs, we should apply the same to our CSAs. It does not warrant any special application or tool to communicate with them.

SFI has provided enough tools, like:

1. Movers;
2. Stream;
3. Chat (IM);
4. Group Mails;
5. E-Cards (including Tips);
6. Genealogy and so on....

All we need to do is, monitor the progress or activities of our CSAs through these tools on a daily basis. Where situation warrants, we can communicate individually and collectively by choosing the appropriate means of communication tool provided by SFI System.

When we send the group mail through SFI system it also goes to the personal mail ids of our CSAs (If they provided the correct one duly white listed).

Apart from these in built tools, if you like you can contact your CSAs through Social Media like FB/Twitter/PInterest/Linked In/Skype, etc (if they are part of them).

Keeping tariff in mind, where you feel it is highly essential, you can contact them through phone and in case any of these CSAs reside in your local Region/Area, you can meet them personally. Sending SMS at regular intervals (on a case to case basis) will also help.

Please do not flood them with messages on a daily basis. They may get frustrated seeing their in box remaining full all the time in the world.

Conclusion:

1. Study the situation;
2. Choose the appropriate mode of communication;
3. Establish contacts;

Stay connected; This is very important. How often you communicate or establish contact all depend on the strength of your relationship & the performance levels of your CSAs.




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Thanks for this question.

Like PSAs, CSAs are also part of our team.

In fact, the moment we become EA, we get 2 of them. They are the ones who help us to build our team even if we do not have a PSA in the initial stages.

Hence, they need to be respected the way we respect our PSAs. What ever they do or don't do that will have a bearing on our growth.

In what ever ways we contact our PSAs, we should apply the same to our CSAs. It does not warrant any
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Affiliate since: 12/06/2022, Power Rank: 1090 | Read Cloys's 8 other Ask SC answers

I would suggest that you should contact the new CSA's at least 3 times in their first week to make them aware that your are here to support them....

Ask them questions what type of trouble they are having as I know when I started I was over whelmed when I started doing the LaunchPad....

Provide them these basic tasks they need to do everyday and whats available for them in SFI...
Here is a list that they can use to get started on their business with SFI....

1) Click on the SFI Basic (Blue) tab on your home page..
2) Follow the 4 things you need to do to succeed in SFI.
3) Visit your site every day and click on your (RED) tabs and as you finish them you will earn (1) point for every one you complete.
4) Take your time and make sure you have read and understand the pages before clicking the tab on the bottom of the page.
5) Play the TripleClick games ....
6) You will be surprised how fast you point accumulate....
7) Go through your Launchpad as you can earn points in the first 30 days reviewing each item....
8) Visit your Versa Point Ledger page to earn additional 10 points as well....
9) Purchase the New Member Pack (NMP) in your first 10 days only...
10) Get your Standing Order completed
11) Join TripleCiicks as a member it is free.

Good communication with your downline is very important via e-cards, emails, team mail, PSA & CSA mailers and your Leadership Page to help them achieve their goals.

Hope this helps...........

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I would suggest that you should contact the new CSA's at least 3 times in their first week to make them aware that your are here to support them....

Ask them questions what type of trouble they are having as I know when I started I was over whelmed when I started doing the LaunchPad....

Provide them these basic tasks they need to do everyday and whats available for them in SFI...
Here is a list that they can use to get started on their business with SFI....

1)
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Affiliate since: 04/24/2014, Power Rank: 146 | Read Sameer's 74 other Ask SC answers

Hello Danijela

Good question. Although you have asked how often and in what ways should we contact with our CSAs. But my answer will cover contacting both PSAs as well as CSAs as PSA ans CSAs are both important. Sometimes CSAs give you more commissions than even your PSAs.

HOW OFTEN TO CONTACT

1. It would be absurd to contact your PSAs/CSAs daily. Otherwise they will be overloaded with information provided by you. They should get enough time to assimilate the first message properly before they get the second message.

2. Ideally, it would be prudent not to bother them more than twice a week. Ask them about the last message whether they have understood it or have they any questions/doubts about any thing. Encourage them to write to you in stead of you showering them with messages.

3. In any case, you would be sending a Weekly Message on probably Sundays to score 30 VPs. You ought to send these weekly messages in order to earn your valuable VPs.

Now let’s consider the ways to contact them:

(a) On joining, send them a welcome message.

(b) Send them e-cards to welcome them to your team.

(c) Also use their email id so that even if they do not log in to their SFI account, still they can read your messages.

(d) If they log in to SFI regularly, you can use PMs (Personal Messages to interact with them.

(e) Connect with them on Facebook, Twitter and Google+ etc to chat.

I hope, this should help you, Danijela

Have a wonderful day !!

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Hello Danijela

Good question. Although you have asked how often and in what ways should we contact with our CSAs. But my answer will cover contacting both PSAs as well as CSAs as PSA ans CSAs are both important. Sometimes CSAs give you more commissions than even your PSAs.

HOW OFTEN TO CONTACT

1. It would be absurd to contact your PSAs/CSAs daily. Otherwise they will be overloaded with information provided by you. They should get enough time to assimilate the first
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Affiliate since: 05/03/2002, Power Rank: 44 | Read Mar's 582 other Ask SC answers

Based on my observation, my CSAs tend to be more opened especially when they request for support. In my experience, I found it easy to build rapport with my CSAs.

What you need to consider about how often you should contact your CSAs:

- Besides logging in daily and performing their To-Do List, your CSAs are also receiving messages from their Team Leaders and from their downlines.

- Just as you are still going through with supporting and training your downline, they may have also downlines to train and support, if they’re in TL rank.

- Just as you need to continue widening your knowledge base, your CSAs are also engaged in learning how to use SFI tools and resources extensively.

- Additionally your CSAs may be getting weekly tips and advices from their Sponsors.

- Be tactful in approaching your CSAs. Don’t bombard them with messages that they might be getting from their Sponsors. A simple “Hello” or “Congratulations for winning the Daily Grand!” will break the ice and start the conversation.

- The best opportunity to get engaged with them is when they start asking you questions.

Make sure you have the right communication routines in place and constantly follow up on them. Use SFI communications tools

How often do you communicate with your CSAs?

- How often? It depends on your CSAs situation. One possible reason why we have CSAs is to complement training and support of their Sponsors. If a Sponsor has a large downline, it’s easy to miss/oversee each member’s activity. Co-Sponsor can make use of CSA’s VP Ledger to monitor his/her activity and point out if he/she is missing something. Use this as a vantage point to make him/her feel that you’re always there to fully support him/her.

- As Co-Sponsor, you can contribute to the strengthening of relationship between your CSAs, their Sponsors and you by motivating and encouraging them. At certain point of your CSAs’ journey with SFI, they would encounter challenges that are discouraging and disappointing. At this point you can grab the opportunity to give them your full support.

- Frequency of communication is how often you connect with your CSAs and what processes/procedures are in place to do so. It also relates to the routines and checkpoints you establish to review and reinforce progress as a complement with their Sponsors training and support. Essentially, frequency of communication is the lifeline that allows you and your CSAs to stay.

In what ways should we have contacts with our CSAs - when should we have contacts with our CSAs?

CSAs are also very valuable part of your downline beside your PSAs. They’re important part of your team not because you’re earning commissions from their purchases and through Matching VPs but rather you have come to grasp the spirit of professional relationship in network marketing which is trust. This is a valuable asset in growing your SFI business.

Here are some guidelines when considering in what ways you should have contacts with our CSAs:

- Why are you going to communicate?

What is the purpose of communication? One important aspect of communication is the social element. We seek to deepen professional relationship through personal contact with our CSAs.

- What needs to be communicated?

What type of information will be shared? It may be instructions, questions, complex ideas that need to be simplified, learning material that requires further explanation or some combination of these information types.

- When are you going to communicate?

Given a specific set of circumstances, what is the ideal frequency of a specific type of communication (as needed, weekly, monthly, quarterly or annually)? Always consider time zone differences and cultural preferences and establish routines according to priorities.

- How are you going to communicate?

The required communication medium between you and your CSAs will be determined by factors such as complexity and timeliness.

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Based on my observation, my CSAs tend to be more opened especially when they request for support. In my experience, I found it easy to build rapport with my CSAs.

What you need to consider about how often you should contact your CSAs:

- Besides logging in daily and performing their To-Do List, your CSAs are also receiving messages from their Team Leaders and from their downlines.

- Just as you are still going through with supporting and training your downline, they
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Affiliate since: 04/02/2015, Power Rank: 99999999 | Read Tiffany's 5 other Ask SC answers

I would say you should contact your CSAs as often as new information becomes available, if you feel you can be helpful to someone. I would not contact them more than necessary and take the place of their Sponsor. You may be giving out some of the same information as their Sponsor as they are trying to coach their PSAs and helping them succeed, so what I do is give out tips of what I'm personally doing to reach my goals and reminders about different things. This usually is in the form of an e-card and a team mail every so often. You should definitely contact them if they are seeking help from you and asking questions.
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I would say you should contact your CSAs as often as new information becomes available, if you feel you can be helpful to someone. I would not contact them more than necessary and take the place of their Sponsor. You may be giving out some of the same information as their Sponsor as they are trying to coach their PSAs and helping them succeed, so what I do is give out tips of what I'm personally doing to reach my goals and reminders about different things. This usually is in the form of an e-card
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