Affiliate since: 10/26/2010, Power Rank: 241 | Read Kay's 289 other Ask SC answers

I learned a silent lesson from a Moderator that I befriended a few years ago. And that lesson was to use all available methods of contacting an affiliate. Without using social media, just regular eMail and all the ways that SFI provides, it keeps an affiliate on his toes.

Just think, we have:
the Team Mail from the Genealogy,
the eCards from their Profiles,
the PSA or CSA Mailer from Power Tools,
the Stream from the Home Page,
the Contact Seller from TripleClicks product Details,
and the IM (Immediate Messaging) from the yellow balloons.

The big difference between them is whether the affiliate will see the message and read it. Some inactive affiliates will not open their mail from SFI while they might open that from their sponsor or co-sponsor. Remember that some mail from SFI mailers will go both to their personal eMail and to their SFI messages. But these are both given as being from SFI.

The mail from the sponsor through his own eMail will announce his authorship. Then it is up to the affiliate to open and read.

When an affiliate is inactive, he isn't even logging in so we don't expect him to get mail sent only through SFI.

It is important that you send personal eMail to your new PSAs and then to those who respond back to you. This is one good reason why you should not overload yourself with too many new PSAs at one time.
less

I learned a silent lesson from a Moderator that I befriended a few years ago. And that lesson was to use all available methods of contacting an affiliate. Without using social media, just regular eMail and all the ways that SFI provides, it keeps an affiliate on his toes.

Just think, we have:
the Team Mail from the Genealogy,
the eCards from their Profiles,
the PSA or CSA Mailer from Power Tools,
the Stream from the Home Page,
the Contact Seller from TripleClicks
...more

Affiliate since: 10/04/2013, Power Rank: 99999999 | Read Ronelle's 268 other Ask SC answers

I prefer an initial contact via SFI, preferably through an eCard, then respond to that via my email. I usually include "...feel free to contact me at:.......com for further questions or problems." That leaves the door open for whichever method makes them more comfortable, email or SFI.

Why? I am more comfortable within that which is more known to me, and I do not need to worry about how many words I put. Sometimes a conversation requires a more lengthy explanation, depending on the subject.

As to which is better? I think it is totally up to the ones involved in the conversation.

Weekly mail to your team, of course, is best sent via PSA Mailer. It's MUCH easier to send one message to all, than to MANY! Don't forget to use "~FIRSTNAME~" within body of the message, and the individual's name will be there. That is an excellent way to personalize a normally generic letter. (When you get the first copy of that mail in your email, it will say ~FIRSTNAME", but the copy that goes to you the second time will have your name in it, so you know all of them have the recipient's name in the right place, too!:)

I hope this is helpful to you:))...


less

I prefer an initial contact via SFI, preferably through an eCard, then respond to that via my email. I usually include "...feel free to contact me at:.......com for further questions or problems." That leaves the door open for whichever method makes them more comfortable, email or SFI.

Why? I am more comfortable within that which is more known to me, and I do not need to worry about how many words I put. Sometimes a conversation requires a more lengthy explanation, depending
...more

Affiliate since: 05/10/2012, Power Rank: 99999999 | Read Wayne's 236 other Ask SC answers

One of the things that set SFI to a higher standard compared to other Internet marketing companies is the ability to communicate several different ways with the affiliates in our teams.

The Stream system is for those times when you need to send a short news blast or an uplifting quote and recognition notices to our PSAs, (Personally Sponsored Affiliates) or our CSAs (Co-Sponsored Affiliates) or send the message to both groups or send your message to only your team members on the 2nd level and lower.

We also have the forum and ASK SC (SFI Community) where questions can be presented and answers given by top affiliates who know the business well. Both of these communications systems can help tremendously in building our personal business.

We also have the ability to send small Ecards of support or congratulations for work well done. It is a great way to send a short uplifting note to your teammates.

In answering your question as to what form of communication with our teammates is best I would have to say using the Team mailers for our PSAs and CSAs. Because of the many different filters that you can use to narrow down who you want to receive your message or to broaden your outreach with your team.

Also when you send a team message through the mailer system within SFI your teammates will get the message at their personal email address and in their inbox at their Affiliate home page. You’re getting “twice the service with half the effort – that’s a great deal!

I will only use my teammates personal email address if I have established a trustworthy bond with them. My reason for this is that many affiliates are getting hundreds (or more) emails a day in their personal inbox and receiving more from me may be enough to send them running or end up blocking me.

Also many of our teammates personal email addresses are not correct for one reason or another and we do not know if they are getting the messages they need.

Some affiliates are concerned that if we use the team mailers and our teammates don’t check in or don’t read their inbox mail at their Affiliate Center then they will miss out on anything I am sending them.

Like I stated above SFI mailers go to their personal email account as well as their SFI inbox. If your teammates are not checking in to their Affiliate Center then you shouldn’t be to concerned about them not getting a message – That is why we work with the workers.

I do have a dedicated personal (hosted) email account set up just for my teammates and some of my down-line use this to contact me when they do that, their name and email address is automatically added to my SFI mailer address book within that hosted account.

less

One of the things that set SFI to a higher standard compared to other Internet marketing companies is the ability to communicate several different ways with the affiliates in our teams.

The Stream system is for those times when you need to send a short news blast or an uplifting quote and recognition notices to our PSAs, (Personally Sponsored Affiliates) or our CSAs (Co-Sponsored Affiliates) or send the message to both groups or send your message to only your team members on
...more

Affiliate since: 12/31/1969, Power Rank: 99999999

Hi Ranea Masaeed,

Thank you for your question.

It all depends on the system availability.
Both are good ways.
I like sending through SFI Mailer reason being it has that professionalism where we have that caption at the bottom of each letter sent to show that we have SFI support.

Sending through your email to their email address is good also but there has to be a little trust associated with it. Does the receiver trust you to send letters in her email address they may reject it as spam. But if they have a good standing with their Sponsor and Co-Sponsor then it is good to send through their email.

There are options in the genealogy to send mails to your downline you can use any option...through T-Mail, through e-Mail, or just through their chat when they are available.

It all comes down to their level of acceptance.

I have used both ways. But when you send it through PSA mailer you are not sure whether they have received it.It is not the mailers fault though.
But when you send through your e-mail you will find a reply back to you whether it has been received or not.

I have used my email to send emails to my down line some has been returned to me saying that the email address you are sending to is not found. Only some email gets returned.

And if you check your genealogy list you will find green and white envelopes.
The white represents those who have not confirmed their email address and green shows that they have.
I have been sending to those who have the green envelopes and several even amongst these registered email addresses has been returned to me as not in existence.

Another reason could be as these Affiliates have not completed their first training at 'getting started actions' so they may not have whitelisted [email protected] and most of their mails end up as spams.
Usually if your mails are answered then there is a guaranty of a receiver if no one responds from the other side it seems it all gets into the thin air and disappers.

I would suggest you use use both. Send mails to affiliates who have registered email address
Putting into consideration the rules set out recently by SFI on number of mails you are entitled to send.
We don't want to overload the system whether it be SFI or our own mailing system and the benefits attached to it.

Hope I have answered you question.



less

Hi Ranea Masaeed,

Thank you for your question.

It all depends on the system availability.
Both are good ways.
I like sending through SFI Mailer reason being it has that professionalism where we have that caption at the bottom of each letter sent to show that we have SFI support.

Sending through your email to their email address is good also but there has to be a little trust associated with it. Does the receiver trust you to send letters in her email address
...more

Affiliate since: 11/14/2014, Power Rank: 99999999 | Read VIVEK KUMAR A's 129 other Ask SC answers

Two way communications is very important in a business where you are dealing with people and their motivation levels are of very high importance to you.

One - on - One would be the best method but as most of the affiliates are too far to be dealt this way, so mailing them is the option. Once a rapport is built skype is the best way to communicate with them.

Here both are important methods and should be applied in conjunction. PSA mailer provides you the facility to mail a common message to all your PSA’s at one go but its effectiveness may be argued in a way. You are sending a message to a group and hence that personalization is missed. In such cases, Most of the time mailing them to their email address would provide you better results as it would show a personal touch to them.

So it should be left at your discretion which one to use depending upon the importance and type of the message you want to convey to them. If your objective is to collect weekly points (30 VP) you can use PSA mailer to get that. For specific issues relating to your PSA's E Card, Tips or email address should be used.

less

Two way communications is very important in a business where you are dealing with people and their motivation levels are of very high importance to you.

One - on - One would be the best method but as most of the affiliates are too far to be dealt this way, so mailing them is the option. Once a rapport is built skype is the best way to communicate with them.

Here both are important methods and should be applied in conjunction. PSA mailer provides you the facility to mail a common
...more

Affiliate since: 04/08/2016, Power Rank: 99999999 | Read George E.'s 80 other Ask SC answers

Both methods are equally important. You should be using both. The method you choose should be based upon the type of message and the citation.

You should not limit yourself to one way because the more channels of communication you initiate with PSAs will increase your chances of interacting with them.

Whenever you receive new PSAs you should send them a Welcome Letter from your email account. The best and most efficient method of starting this process would be from the Affiliate Snapshots Affiliate Manager that you receive each time a new PSA arrives .

At the Affiliate Manager you have the option of customizing your own Welcome Message or using the Default Welcome Letter Text. First you preview formatted letter, copy, send email, paste over and final send. This method will save you several steps and is the most efficient way when you have several PSAs arriving.

The PSA Mailer is best used on a weekly basis when sending your Team Messages. You will be able to send to all your PSAs at once. Using your email account for this would not be practical. A very important reason you do not want to use your email account for weekly Team Messages is because you don't want to risk contacting someone that has opted-out.

All recipients that reply to E-Cards you've sent will arrive at your email account only and you can then begin a message exchange as needed. If you see your PSA is logged in you can even begin to Chat with them.

You can invite your PSA to send you a Facebook Friend Request and provide them your Skype ID. Some PSAs like communicating in Facebook.

Just use the method that is most practical for the given situation. You will save yourself time and open more channels of communication with your team. Communication is *key.*
less

Both methods are equally important. You should be using both. The method you choose should be based upon the type of message and the citation.

You should not limit yourself to one way because the more channels of communication you initiate with PSAs will increase your chances of interacting with them.

Whenever you receive new PSAs you should send them a Welcome Letter from your email account. The best and most efficient method of starting this process would be from the Affiliate
...more

Affiliate since: 12/31/1969, Power Rank: 99999999

Important thing is that we need to communicate regularly, we need to keep in touch. Either by PSA/team mail, E-cards, Tips cards, chat, personal call or personal mail.

Depending on the requirement and situation we need to decide what kind of a communication method we should choose.

1. When we are communicating to the entire team on a common subject PSA or team mail would be preferable which saves time,strain and stress.
2. We can use E-cards to congratulate or to give tips to them.
3. Team mail serves at a great extent, saving a lot of time and keep us away from communicating to the persons who had already left SFI.
4. PSA or team mail will be official, professional and authenticated.
A few people may tend to avoid seeing the SFI name.
5. When we have anything specific to tell to an individual PSA, like where they need to give attention, where they need to improve upon, or giving ideas on advertising or marketing, developing the team we need to send personal mails depending on their level of grasping and implementing skills.
6. The very newbies may feel overloaded when we talk on advertising/marketing exercises when they have other activities to get completed. So we cannot send the common team mail all the time.
7. Personal mail will have a more personalized touch and easy approach. An intimacy and care would be felt.
less

Important thing is that we need to communicate regularly, we need to keep in touch. Either by PSA/team mail, E-cards, Tips cards, chat, personal call or personal mail.

Depending on the requirement and situation we need to decide what kind of a communication method we should choose.

1. When we are communicating to the entire team on a common subject PSA or team mail would be preferable which saves time,strain and stress.
2. We can use E-cards to congratulate or to give
...more

Affiliate since: 12/31/1969, Power Rank: 99999999

Hi my dear affiliate friend,


Your question is very important why because in SFI it's very important to have communication with down-line affiliates. It's all about people involvement. The best way to communicate with our down-line PSAs or CSAs is sending mails to them.


Coming to your question both ways are good for communicating with PSa/CSA. But some difference exists in between these two ways regarding effectiveness of it. In my opinion sending personal e-mail to each person is effective than sending a group mail. The performance and the assistance required by the people varies from one to another. If we send a group mail to all, it may not be useful to all the persons.

First of all we should check our each PSA/CSA's performance individually on daily or at-least on weekly basis. We should know or estimate their strengths and weaknesses. We should plan accordingly to give assistance to them.

After all we can send a group mail to all regarding the general techniques like advertising/motivation/inspirational etc., By sending through PSA/CSA mailer we can have 30 VP also.
In my view sending a group mail is just to earn 30 VP only. I personally experienced and observed that when we send group mail it won't be sent to our down-line. I have my own friends and family members as my down-line affiliates. When I send a group mails to these people, I personally checked with them and find no mail is received by them. So, with my personal experience I am telling that for earning 30 VP only, group mail is useful.

Sending personal mail to each individual is effective and can motivate the affiliates to work hard. Also we can guide them in a right direction.

Conclusion:

Sending personal mails to each individual is effective than sending a group or PSA/CSA mail to the affiliates.

Thank you for asking such a useful question. Have a great day. Good luck.




less

Hi my dear affiliate friend,


Your question is very important why because in SFI it's very important to have communication with down-line affiliates. It's all about people involvement. The best way to communicate with our down-line PSAs or CSAs is sending mails to them.


Coming to your question both ways are good for communicating with PSa/CSA. But some difference exists in between these two ways regarding effectiveness of it.
...more

Affiliate since: 11/23/2014, Power Rank: 99999999 | Read Cornelius's 63 other Ask SC answers

Hello, Rania,
Both systems of communication with your PSAs are excellent, with the following advantages:--
1. With PSA Mailer System: This directly identifies your SFI Status to your PSA; and since it's through the SFI Mailing system which cannot be forged, it also shows the genuineness of your SFI Affiliate Membership which your PSA can cross-check independently through his/her own Affiliate Membership Page. So, your PSA is at rest of mind that he/she is not receiving any form of SPAM mail.

2. By directly contacting your PSAs via their email address: This shows your personal commitment as a Sponsor. And more than that, it also brings you into a somewhat closer interaction with your each PSA.

However, my suggestion is that before you can adopt this 2nd method of communication with any of your PSAs, please, please, and please, ensure that you have previously started with item (1) above, first.

This 2nd method only strengthens your position and makes the receiving PSA to feel more comfortable with you, after having seen your mails through the 1st method a couple of times.

Hope this helps!

less

Hello, Rania,
Both systems of communication with your PSAs are excellent, with the following advantages:--
1. With PSA Mailer System: This directly identifies your SFI Status to your PSA; and since it's through the SFI Mailing system which cannot be forged, it also shows the genuineness of your SFI Affiliate Membership which your PSA can cross-check independently through his/her own Affiliate Membership Page. So, your PSA is at rest of mind that he/she is not receiving any form of SPAM
...more

Affiliate since: 03/31/2013, Power Rank: 99999999 | Read Tom and Diana's 69 other Ask SC answers

The best answer here is "both".

For mass mailing like my weekly newsletters I much prefer the Genealogy Mailer. It adds a touch of privacy as well as team identity to the mailing. It also yields 30 VP each week. Always a plus! Also it eliminates the inevitable bounced email addresses that will occur as your team increases in size. Of course it can always be personalized with the ~FIRSTNAME~ tag so it is a little less cold than just "hello team."

I find the use of personal email best for direct, up close communication with those on your team who need or want more personal attention. Especially "movers" or those who show a sincere interest in learning and growing.

When someone is new my favorite thing to do is to send a "Welcome" e-card. In fact I use e-cards extensively to keep in touch with those who are working within my team.

Hope this helps but may I suggest you try different combinations of all the communication means at your disposal, including the "Stream" tab. Best of luck in building your team.
less

The best answer here is "both".

For mass mailing like my weekly newsletters I much prefer the Genealogy Mailer. It adds a touch of privacy as well as team identity to the mailing. It also yields 30 VP each week. Always a plus! Also it eliminates the inevitable bounced email addresses that will occur as your team increases in size. Of course it can always be personalized with the ~FIRSTNAME~ tag so it is a little less cold than just "hello team."

I find the
...more