Affiliate since: 12/31/1969, Power Rank: 99999999

Reassuring prospective TripleClicks (TC) customers means you have to tell them something positive to dispel any doubts regarding safe and secure shopping. Shopping TC products is safe and secure in these ways:

1. Several payment options available such Paypal, Payoneer MasterCard, major credit cards, debit cards, checks and LocalPay are safe, and thousands of people are using them.

2. SFI, TC and those payment options sites have site security confirmed. They receive SSL certificate from GeoTrust and True Site trust mark. The presence of SSL means a person is guaranteed that communications and any data between a person and the site’s web servers are private and secure when the SSL session is activated.

3. The products are shipped to customers from ECAs. A delivery of products is highly promised but the prospective customers should be advised that there are uncontrolled factors, such as a loss or product damage while in a delivery route or poor delivery handling. Still the customers can get a refund because there is a return and refund policy. For a specific return and refund policy's detail, tell your prospective TC customers to go to the link on each product’s detail page.

4. TC is a subsidiary of SFI, which has been operating for more than 17 years. That is a sign of stability and dynamic development.

5. They must know that an ECA has been approved first by the TC company. The ECA has been asked to provide proof of a valid identity card and a license or a local business registration cert.

6. The ECA which has sold the products are also being rated by the affiliates who bought the products. So, those ratings provide a guidance to future customers.

7. The prospective TC customers also can take a look at review sections of any products in TC if the product has been purchased before. These reviews are true, honest, and any suggestions by the affiliates can be taken as good advice.
less

Reassuring prospective TripleClicks (TC) customers means you have to tell them something positive to dispel any doubts regarding safe and secure shopping. Shopping TC products is safe and secure in these ways:

1. Several payment options available such Paypal, Payoneer MasterCard, major credit cards, debit cards, checks and LocalPay are safe, and thousands of people are using them.

2. SFI, TC and those payment options sites have site security confirmed. They receive SSL certificate
...more

Affiliate since: 12/31/1969, Power Rank: 99999999

I am a repeat buyer and Tripleclicks satisfied customer. I have bought and reviewed numerous Tripleclicks products.

I have never experienced any issue with payment security, delays in delivery or product quality.

In past few years and very recently, many retailers, both offline and online, have experience security breaches which resulted in stolen customer information.

Over a year ago, in February 2014, there was a cyber attack against SFI/Tripleclicks. The security breach was immediately identified and dealt with.

From that experience, measures were taken and additional protection was put into place to protect both SFI/Tripleclicks business, their affiliates and their customers.

This is my personal experience, and as such I am fully aware of its limitation. However, I have not read any testimonial that differ from mine.

The only issue I have read about concerned shipping costs. But, personally, I see it as evidence of the quality service being provided. It is proof that shipping and handling is being provided by professionals who do their job well.

Now, beside personal testimonies, it is my understanding that Tripleclicks, as a subsidiary of Carson Services Inc. is an accredited business by organizations such as the Better Business Bureau and verified by GeoTrust. If there were reliable claims made against Tripleclicks, such accreditation would be lost.

Furthermore, Tripleclicks has an efficient customer service to promptly react to customers concerns and inquiries.

In conclusion, Tripleclicks is one of the most reliable online retailers with a much longer track record of customer satisfaction than those giant online store we hear about.

Thus, you should give assurance to your prospects that Tripleclicks is very safe and very secure with highly reliable shipping, handling, and delivery service.
less

I am a repeat buyer and Tripleclicks satisfied customer. I have bought and reviewed numerous Tripleclicks products.

I have never experienced any issue with payment security, delays in delivery or product quality.

In past few years and very recently, many retailers, both offline and online, have experience security breaches which resulted in stolen customer information.

Over a year ago, in February 2014, there was a cyber attack against SFI/Tripleclicks. The security
...more

Affiliate since: 05/10/2012, Power Rank: 99999999 | Read Wayne's 236 other Ask SC answers

One of the things that must be stated is that nothing in this world can be “assured” (except as they say; death and taxes) there are too many variables that can happen to mess things up.

You can however bring peace to your customers by showing them the Icon of GeoTrust at the bottom of almost every page in SFI and TripleClicks. This Icon cannot be purchased you have to earn it. It is a symbol of a company being very trustworthy.

Another noteworthy item to show your customers is the beginning of the URL for TripleClicks which is “https//” the “s” in this address is showing that it is a trusted site for doing business with on the Internet.

It is also good to inform your customers that TripleClicks has been in business for 16 years. A company that cannot be trusted will never last that long.

The rating TripleClicks has with the BBB (Better Business Bureau) is relatively high for a company that has been business for 16 years.

All the statements listed can above help your customers see that doing business with TripleClicks is safe and secure.

But the most and best method to share with your customers is your personal experience with TripleClicks as to when you place an order, pay for it and then receive notice of when your product has shipped and how quick you received your product. Personal testimony carries a lot more clout then what you might think.

If the customer is there with you it would help to show them physical products that you have ordered and even ones that are within their interest if possible. There’s something about handling a physical product that will get your customers reaching for their wallet.

less

One of the things that must be stated is that nothing in this world can be “assured” (except as they say; death and taxes) there are too many variables that can happen to mess things up.

You can however bring peace to your customers by showing them the Icon of GeoTrust at the bottom of almost every page in SFI and TripleClicks. This Icon cannot be purchased you have to earn it. It is a symbol of a company being very trustworthy.

Another noteworthy item
...more

Affiliate since: 10/25/2010, Power Rank: 99999999 | Read Laurie's 53 other Ask SC answers

Unfortunately, there is no way to guarantee that anyone will receive what they ordered. This is as true of TripleClicks as it is of Amazon or eBay. There are always some transactions that do not go through the way they should with any online market.

What you can guarantee, however, is that TripleClicks is an amazingly ethical company and should the potential customers order not be delivered, TC will do everything possible to correct the situation.

This includes refunding their money. I know this for a fact because it happened to me!

You can reassure the potential customer that in most cases, whatever they order will absolutely be delivered to them in a relatively timely manner, depending upon what country they live in and where the product is coming from. This is true for a high percentage of items purchased through TripleClicks.

Occasionally, though, something will not show up. In this case, the correct procedure is to contact the seller first, then if not satisfied with their actions they can put in a ticket to Support.

Support will also contact the seller and will then follow up with the customer. If still unhappy with the outcome, TripleClicks refunds the money.

You can reassure the potential customer that they will be happy with whatever transactions they have with TripleClicks due to their own policies of making sure the customer is always satisfied!



less

Unfortunately, there is no way to guarantee that anyone will receive what they ordered. This is as true of TripleClicks as it is of Amazon or eBay. There are always some transactions that do not go through the way they should with any online market.

What you can guarantee, however, is that TripleClicks is an amazingly ethical company and should the potential customers order not be delivered, TC will do everything possible to correct the situation.

This includes refunding
...more

Affiliate since: 10/04/2013, Power Rank: 99999999 | Read Ronelle's 268 other Ask SC answers

You can reassure people about the security of TripleClicks by explaining that our company has several EXTRA layers of protection in place.

Point out that their emails are validated as genuine when they join. If they use a different device to open their account than the one they last used, they have to get a new authorization code - via their email - before they are allowed access. These are only some of the protections in place, as I am sure they have other procedures to protect your personal, private information - like credit card numbers, account numbers, etc.

When you order from TripleClicks Direct, that is our parent store, customers can rest assured they will not drop an order and run the risk of damaging their business reputation!! TripleClicks is very aware of the quality of their business, they will not allow it to be damaged by ECAs not keeping their business word, either!!

SFI/TripleClicks has an excellent reputation in the official world and the business community, have had for almost 30 years, and I am sure they have no intention of throwing it away!!:))...
less

You can reassure people about the security of TripleClicks by explaining that our company has several EXTRA layers of protection in place.

Point out that their emails are validated as genuine when they join. If they use a different device to open their account than the one they last used, they have to get a new authorization code - via their email - before they are allowed access. These are only some of the protections in place, as I am sure they have other procedures to protect your personal,
...more

Affiliate since: 07/05/2024, Power Rank: 99999999 | Read Nafisa's 286 other Ask SC answers

Purchases from a site that customers are not familiar is a difficult path to follow, convincing them that their purchases will be delivered safely. I would keep a few of these factors in mind and this might make it easy for them to trust the site.

1. I have the total of my reviews to show for. This reinforces their belief in the site as well as reassures the prospective TripleClicks buyer;

2. Take pictures of the products you order and show these to them. This will make them understand that the site is authentic and they will receive the products.

3. Many times, the postal service is to blame for the delay in the product and this is not at all in our control - this is not the responsibility of the site once the product has been dispatched.

4. It helps to carefully review the shipment and returns policy to understand how to deal with the non-delivery in case this should happen.

5. If there is any doubt, contact the sellers before placing an order.

6. In case of any difficulty with the ECA, you can ask them to liaise with Support and receive help from them-this is just in case.

7. It would also facilitate better delivery if you can receive a tracking number from the supplier - it saves the customers a lot of anxiety for a small fee.
less

Purchases from a site that customers are not familiar is a difficult path to follow, convincing them that their purchases will be delivered safely. I would keep a few of these factors in mind and this might make it easy for them to trust the site.

1. I have the total of my reviews to show for. This reinforces their belief in the site as well as reassures the prospective TripleClicks buyer;

2. Take pictures of the products you order and show these to them. This will make them
...more

Affiliate since: 02/08/2020, Power Rank: 99999999 | Read Michael's 202 other Ask SC answers

Hi Danijel!
Since you have two questions here, I'll answer them one by one.
1. "How do I reassure prospective TripleClicks customers that shopping is safe and secure."
TripleClicks website is GeoTrust, it has a SSL Certificate. SSL certificates from GeoTrust® is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation. The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.

2. "How do I reassure prospective TripleClicks customers that they will receive delivery of product?"
TripleClicks has been in business for many years now. They have a reputation. They don't want to lose that reputation, that is why they carefully monitors all orders for fraud and to make sure that they give their customers the best, customers are asked to rate and review products they've purchased from TripleClicks. They also ask the custormers to rate and review the ECAs. Since customers are more likely to purchase top-rated products and patronize top-rated companies, it's critical to ECA's success at TripleClicks that they work hard on both the quality of their products and the quality of their company's service.
Note that TripleClicks also monitors their ratings and reviews to gauge their performance. Sub-par performance can result in the termination of the ECA's account.
Because of these, ECAs makes sure that they deliver because they don't want their accounts closed. On top of that, TripleClicks guarantees refunds.
I hope your prospects can shop with peace of mind, rest assured that they will get best quality products and service from TripleClicks.
Thank you.
less

Hi Danijel!
Since you have two questions here, I'll answer them one by one.
1. "How do I reassure prospective TripleClicks customers that shopping is safe and secure."
TripleClicks website is GeoTrust, it has a SSL Certificate. SSL certificates from GeoTrust® is the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation. The presence of SSL means you can rest assured
...more

Affiliate since: 10/01/2013, Power Rank: 99999999 | Read Nimo's 381 other Ask SC answers

In order to reassure prospective customers that shopping at TripleClicks is safe and that their purchases will be delivered, I recommend you do the following:

* Tell your customers to click on the ‘Returns & Refunds’ policy button at the page where the product description is displayed. TripleClicks require all ECAs to display their returns and refunds policy with their products.

* Tell them about your own shopping experience with TripleClicks--what you have purchased; the quality of the service you received; how, when and in what condition your goods were delivered etc.

* Tell them that all ECAs are vetted by TripleClicks with regards to experience at running a business, product quality and customer service. Not just anyone can become an ECA in TripleClicks.

* You can also give them some facts about SFI/TripleClicks, such as how long it’s been trading online, number of products and services and also the number of its members throughout the world.
less

In order to reassure prospective customers that shopping at TripleClicks is safe and that their purchases will be delivered, I recommend you do the following:

* Tell your customers to click on the ‘Returns & Refunds’ policy button at the page where the product description is displayed. TripleClicks require all ECAs to display their returns and refunds policy with their products.

* Tell them about your own shopping experience with TripleClicks--what you have purchased;
...more

Affiliate since: 10/11/2014, Power Rank: 384 | Read R Subbaiah's 34 other Ask SC answers

Before I start my answer, I have to say that:
SFI is more than 16 years old, and Triple Clicks is a business Wing of the SFI.
The annual business transactions of Triple Clicks are of the order of $2.5 Billions (2013 figures).
The membership of SFI is >4 million of which Triple clicks has >2.61 millions (approximately)
There are as of today more than 90,000 products in Triple Clicks.
The operations of Triple Clicks are spread over >169 countries.
These are the -not figures-but facts & these facts are incontravertible.

Whether it is SFI or Triple Clicks, they have formed with the sole objective of catering to the requirements of middle class people over the globe, who have neither the capital sufficiently nor have the capacity to advertise their products Internationally (let alone in their country).

It is against these facts/background I will talk to the triple clicks customers.
It is but natural that the triple clicks customers have certain reservations or apprehensions about the Triple Clicks. Especially after witnessing the Internet businesses and the way they are running, it is not unnatural they feel as they do. But, It is the responsibility of the sponsor who is introducing them to the organization (Triple Clicks) to take these reservations in to consideration , convince them and see that the customers conduct their transactions confidently and comfortably.

After all it is for the first two or three transactions, these teething problems surface, in case the first two or three transactions are completed, the customers themselves feel highly relaxed and be only pleasant to continue their further business relations with triple clicks.
And it is for these first two or three transactions, the sponsor be there with them and guide them so that the customers will also feel that they are not alone & are on slippery ground in going ahead with the transaction. It may not be always possible for the sponsor to do this, in which case, his next in line be entrusted with the care of the customer.This is important.

Please remember friends! A satisfied customer brings in 10 more customers, while a dissatisfied and disgruntled customer takes away with him 10 valuable customers. We at SFI/Triple Clicks want not just customers but satisfied customers.

Let us not be worried about business income, but lets take care of the customers, automatically the customers will be with us confidently and reassured and income comes of itself!!

In sum, I wish to reiterate that the strengths of Triple Clicks are needed to be highlighted and they are led through first two or three transactions. The rest will take care of itself.
less

Before I start my answer, I have to say that:
SFI is more than 16 years old, and Triple Clicks is a business Wing of the SFI.
The annual business transactions of Triple Clicks are of the order of $2.5 Billions (2013 figures).
The membership of SFI is >4 million of which Triple clicks has >2.61 millions (approximately)
There are as of today more than 90,000 products in Triple Clicks.
The operations of Triple Clicks are spread over >169 countries.
These are the
...more

Affiliate since: 07/14/2001, Power Rank: 99999999 | Read Susan's 20 other Ask SC answers

The "safe and secure" part is easier than the "receive delivery" part. I can only give them my experience that TripleClicks has made timely delivery of items I have purchased.

TripleClicks uses an escrow system where the buyer submits their payment to TripleClicks, where it is held until the seller delivers evidence to TripleClicks that the item has been shipped, usually a delivery confirmation code from your mailing service. Then the seller will be paid by TripleClicks when the item is actually delivered.

That is how it is supposed to work. I, personally, have never had an item I have sold fail to arrive at its destination, including those shipped overseas. I once had a product returned to TripleClicks because of an address change, but it was quickly resent to the correct address.

I do know from reading reviews of individual products that sometimes products that are shipped between countries do not arrive in a timely way. It is the ECA's responsibility to monitor delivery of a package and follow up with the buyer to be sure the process was satisfactory. ECAs may be slow to ship, but this is why the buyer's money is held until the product is shipped, so the buyer can receive a prompt refund if they decide it is taking too long.

There are a number of fine digital products available to purchase for people who are concerned that a physical product will not arrive, and many products that are shipped within countries for those concerned about overseas delivery problems.

Shipping failures are usually a function of the postal service in that country, or a bad address given by the buyer. Some people in the TripleClicks database do not give complete addresses, perhaps their packages go to a "general delivery" window at their post office. Those things are outside of TripleClicks AND ECA's control. Even the mighty Amazon.com cannot deliver your package if you do not give them the correct address!

less

The "safe and secure" part is easier than the "receive delivery" part. I can only give them my experience that TripleClicks has made timely delivery of items I have purchased.

TripleClicks uses an escrow system where the buyer submits their payment to TripleClicks, where it is held until the seller delivers evidence to TripleClicks that the item has been shipped, usually a delivery confirmation code from your mailing service. Then the seller will be paid by TripleClicks
...more