Change is sometimes difficult for people to adapt to or accept, they are wary about it (fearful) and it takes time to try something new. Very often it may not necessarily be that they are not comfortable with online purchases but the site from which they have to purchase is not a very well known site and this brings in a certain amount of caution.
The question of whether to trust the site and what happens in the event that they make a payment and it is not honored or what is the possibility that the product they have purchased will arrive in their country.
Before I started making purchases on TripleClicks, I had made online purchases from another site and was therefore conversant about the process but I was still hesitant to purchase from members who I did not know. This can create trust issues which prevent people from purchasing online.
However, having been purchasing online for over a year I have a better idea of the procedures and time frame within which purchases one makes will be delivered. I am therefore in a position where I can pass on my positive views to other people and guide them. I usually give them these points to consider:-
1. In case of difficulties with your purchases, there is a great support system which will help you with your queries and resolve whatever issues you have.
2. Problems with regard to payments that are out of control of the site but relate to your own bank can be dealt with directly with the bank. You must make sure your card with which you purchase must have sufficient funds
3. Get the people to make a small purchase involving a small amount of money. That way the risk of losing a lot of money is not high - this can be a trial purchase which will give the person the confidence to order online. This is how they will start trusting the site and change their buying patterns.
Mostly, you need to guide the people and let them know that it is safe to purchase online especially if you have already bought online and received your goods in time.
less
Change is sometimes difficult for people to adapt to or accept, they are wary about it (fearful) and it takes time to try something new. Very often it may not necessarily be that they are not comfortable with online purchases but the site from which they have to purchase is not a very well known site and this brings in a certain amount of caution.
The question of whether to trust the site and what happens in the event that they make a payment and it is not honored or what is the possibility
...
more
