Hello Jovan,
Personally, I prefer individual messages. I have a short welcome letter I send to new affiliates as soon as they arrive, because chances are they will also read my official PSA Greeting, and I don't want to inundate them with too much information.
If many affiliates arrive at the same time, I send them my short welcome message through a group mail, only because I want them to receive it as soon as possible. But if they arrive one by one, I like to send them E-cards with slight modifications to the original welcome message, depending on each individual, to make the message even more personal and appealing. For example, if a new affiliate is from my country, I write the message in his or her mother tongue to make them feel more at home.
If I am lucky enough to catch new affiliates who are still online when I log in, I use SFI chat to send my welcome message and if they answer, I ask them to read my PSA Greeting for more details. In every case I sign my message with my name, SFI rank, Leadership page link and personal email so that they know I am available and willing to help them.
If some new affiliates have already started earning points before I send my first welcome letter, I can modify my message to congratulate them for their specific actions and progress, in order to show them that I am there to support them.
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Nonetheless, there is one very important aspect we must always take into consideration: new affiliates have only been at SFI for a few minutes or a few hours when they receive our welcome message. They may still be undecided as to whether SFI is the right option for them. They may read our message, but there is no guarantee they will answer it.
So don't worry! whether it is an individual welcome letter, a chat message, an e-card or a group mailing, just make sure your initial communication is warm and inviting. Keep it short but with enough information to get your affiliates started on the right track.
I hope this helps!
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Hello Jovan,
Personally, I prefer individual messages. I have a short welcome letter I send to new affiliates as soon as they arrive, because chances are they will also read my official PSA Greeting, and I don't want to inundate them with too much information.
If many affiliates arrive at the same time, I send them my short welcome message through a group mail, only because I want them to receive it as soon as possible. But if they arrive one by one, I like to send them E-cards
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