I personally hit the surf bar on my SFI home page. If needed I check through Ask SC and the help desk, and if I still don't have the answer or want more explanation I hit the SFI Forum. Between those elements I have been able to handle all non support ticket required questions directly related to SFI.
If the question is more marketing in general and not covered in the Internet Income lessons, or through any of the links within them I will hit my favorite search engines and focus in on blog search to see what industry experts are saying. I will seek forums online to see immediate community feedback and discussion when a answer could be any of several answers.
I will then take what I know and look to see if there is a Youtube Video that maybe walks the team member through the process or makes it easier to understand. But the one thing I never do is tell them you might look here, maybe look there and leave them hanging. You are the one who is being looked to for support, nourish that and be the person capable of finding the answers who is in depth and makes sure the question author get's more than enough data to solve their problem.
In time you might even be able to spout these thoughts of the top of your head because everything you look up for your teammate is another thing that you yourself will learn.
I personally hit the surf bar on my SFI home page. If needed I check through Ask SC and the help desk, and if I still don't have the answer or want more explanation I hit the SFI Forum. Between those elements I have been able to handle all non support ticket required questions directly related to SFI.
If the question is more marketing in general and not covered in the Internet Income lessons, or through any of the links within them I will hit my favorite search engines and focus in on ...more
