When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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Helena Lipanović, Aff (Croatia) Top Author Forum Guru 3/25/2014 9:39 am
Affiliate since: 06/07/2013, Power Rank: 99999999 | Read Helena's 29 other Ask SC answers
I myself have found herself in a similar situation at the beginning of their work. When I was not entirely sure of the exact answer honestly I said that my member with an explanation that the answer will come later in the day. I spoke to my upline, and said that the issue I'm not sure that my answer is correct and begged him for his explanation of the same. It is very important from the beginning to be honest and fair with PSAs. Your authority will not disappear when you honestly say you're not sure,
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