You should to ask them why they rate you poorly however you should ensure that when you have that discussion they feel safe in expressing their views. You need to be open to take whatever opinions and criticism they offer so that you can get the genuine reasons they rated you poorly. Do not challenge their opinions yet, just accept their views without comment.
It doesn't matter whether they are real criticisms in your view or not because they are real to them. The important step is next - ask them what they expect from you. This lets them know that you take their views seriously and will earn you a lot of respect.
Whatever their expectations are, negotiate with them so that you both are happy with how you will deal with them. They also must understand that you cannot - and should not - change your whole approach to suit them. They also have to fit in with your time and schedule, and understand you are running a business not a kindergarten.
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You should to ask them why they rate you poorly however you should ensure that when you have that discussion they feel safe in expressing their views. You need to be open to take whatever opinions and criticism they offer so that you can get the genuine reasons they rated you poorly. Do not challenge their opinions yet, just accept their views without comment.
It doesn't matter whether they are real criticisms in your view or not because they are real to them. The important step is next ...more
