How do you deal with PSAs who you offer unconditional support but still rate you poorly?

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3520 votes
Andrew Anderson, Aff (Arizona, US) Top Author Forum Guru 1/5/2014 1:35 pm
Affiliate since: 04/13/2012, Power Rank: 99999999 | Read Andrew's 330 other Ask SC answers
Take the bull by the horns and get to the bottom of the matter.

1. Ask them why the low rating?

2. Make sure they know how the rating system works, some may think they are rating you number 1 as a good thing when it's actually a bad rating. Don't lauch I have corrected 3 people on this line of thinking.

3. If there is a problem they have with how you support them take note and adjust your style if needed.

4. Show them sections of the training center and
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