How do you get your PSAs and CSAs to answer you when you write to them?

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99 votes
Kay Byers, Aff (Michigan, US) Top Author Forum Guru 8/17/2012 11:22 am
Affiliate since: 10/26/2010, Power Rank: 241 | Read Kay's 289 other Ask SC answers
I think that sometimes we try too hard to present a totally professional business attitude. I can write until my fingers are nubs and no one answers. Then I send the wrong letter out to a group and have to send an apology with the correct letter . And even people who have not logged in for a year have responded. So they are reading their email from me when they don't log in. Or some of them, anyway.

That's not the best way to get attention, but it tells me that some of my people like
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70 votes
Carl Allen, Aff (Tennessee, US) Top Author Forum Guru 8/17/2012 7:34 pm
Affiliate since: 09/04/2002, Power Rank: 336 | Read Carl's 74 other Ask SC answers
Most people spend countless hours writing letters to their PSAs and CSAs and get no responses,the majority of the time. I use to do this too, so I came up with a plan because I wanted results..

This plan works for me..

1.When a PSA that joins my group especially through the S Builder Co-op, I do not start writing to them until they get active. In other words,when points show on their Versapoint Ledger , that's when my letters start flowing. They have already received my automatic
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50 votes
Masood Awan, Aff (Bahrain) Top Author Forum Guru 8/17/2012 11:46 am
Affiliate since: 05/15/2011, Power Rank: 320 | Read Masood's 97 other Ask SC answers
I try my best to make my messages/mails more interesting to motivate them for reply. For that I ask them:
1. What made you interested to become SFI Affiliate?
2. How attractive and beneficial you found SFI/Tripleclicks?
3. What's the best & most appealing part you like most at SFI/TC?
4. What's the best way we join hands to make our team the best?
5. Watching your progressive moves/achievements, I appreciate/welcome your opinions.
6. If you get EA/BTL/STL/GTL/PTL
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42 votes
Vijay Majethia, Aff (India) Top Author Forum Guru 8/17/2012 10:53 am
Affiliate since: 04/29/2012, Power Rank: 99999999 | Read Vijay's 61 other Ask SC answers
I always write my team mails open ended. I include all the appreciations, tips, to dos, goals, encouragements in my team mail and lastly I leave it to them by asking questions like: "ARE YOU READY FOR IT?" or something like "PLEASE NOTIFY ME IF YOU WISH TO RECEIVE THIS AWARD". I always demand a reply from them which is a sign of their commitment.
Many a times I run a funny competition like: "The first three repliers of my mail will receive 5 T Credits (or any reward
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40 votes
, () Top Author Forum Guru 8/18/2012 1:01 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Be friendly in your communications.
Try to know their difficulties they come across in SFI business and offer your full support. They will return to you with questions.

Best of luck.
38 votes
, () Forum Guru 8/17/2012 11:57 am
Affiliate since: 12/31/1969, Power Rank: 99999999
Always have something positive to say. I also give my folks different ways to contact me; such as email, phone and skype. You'd be surprised how many will use skype and it is fun to talk to people all around the world. If they have a video cam, it's even more fun.
35 votes
Preeti Mehta, Aff (India) Top Author Forum Guru 8/19/2012 2:55 am
Affiliate since: 07/03/2024, Power Rank: 99999999 | Read Preeti's 12 other Ask SC answers
It is Indeed an Important Question , the answer to which can be traced back to our Primary schooling. The PSA and CSA are our Friends but, officially the Pupils. So, Soft and hard (not harsh) selective chosen words need to be used in communication with them at least weekly (for which we get 30 VP), but preferably more frequently through Geneology.And also, through it we can target the more progressive ones to contact the sponsor. Reply to each question . Willingly, get the class in your favor and
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31 votes
Williams Ford, Aff (Georgia, US) Top Author Forum Guru 8/17/2012 12:28 pm
Affiliate since: 07/02/2024, Power Rank: 99999999 | Read Williams's 638 other Ask SC answers
Writing to your team should be as natural as writing to anyone else. Every email communication should have a single theme and end with an open ended question. I totally agree that in every email you should say "Thank you." and "How can I best assist you with. . . ?" Yes we all experience 'the sound of the crickets' when we send out regular email but that's part of the key - frequency. Don't send too many emails or you will come over as pushy. If you don't send enough emails,
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21 votes
Kristian Packalen, Aff (Finland) Forum Guru 8/19/2012 1:50 pm
Affiliate since: 07/01/2012, Power Rank: 99999999
You cannot force anyone to answer, nor do I think it is a good idea to use hard words that pushes people to answer. Rather, use pull methods, that encourages people to give you a response. For example, in your mail ask the respondents to give you feedback, even constructive criticism. Aim at getting a dialogue going, this will show your team that they also are valuable, which, in turn, will create a stronger team. Don't be afraid to ask for ideas or advice from your team-members, and always offer
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15 votes
, () Top Author Forum Guru 8/18/2012 10:23 am
Affiliate since: 12/31/1969, Power Rank: 99999999
I have learned that if you personally reach out to them with solutions and suggestions that are unique to there needs, they know you are truly trying to mentor them to reach their goals. These emails start a dialogue that build a great relationship. Avoid canned emails. Use the group mailers to get general info out to your team.

Some people will not respond. Don't worry about that. Reach out to them. If they don't respond, move on. Keep recruiting and bringing in fresh leads and spend
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