Affiliate since: 02/16/2014, Power Rank: 99999999 | Read Philippus's 100 other Ask SC answers

Wow, what a good position to be in. Every Team Leaders dream. But yes it can be daunting. I will suggest you do the following:

Choose your most active and successful PSA’s in your first line. ( If you have 5 you can do very well in SFI. If more even better, but with only 5 it already can be a full-time job.) Ask them if you can reassign some of your other PSA’s to them to sponsor them properly, especially if they don’t have a lot themselves. Then contact the PSA’s you want to reassign and ask them as well if you can reassign them to your best first-line PSA’s and explain to them that their new sponsor may be able to sponsor them better. Maybe they are from the same country and speak the same language. Then reassign them and ask their new sponsor to look after them.

Then be the best sponsor to those top PSA’s left on your team. Help them where ever you can. Use all the tools to your disposal to be an awesome sponsor, like Live Chat, PSA Mailer, Stream Post, Newsletters, Leadership Page, Social Media, Email, Skype, Phone-calls, Sms’s, etc. Teach and help them to duplicate your efforts, to do what you do. To build their own down-lines the same way you are doing it. That way you are actually building your own down-line through them and they are doing the sponsoring for you further down the line.

If and when they can stand on their own feet, start all over again getting new PSA’s in your first line and doing the first with them as before. Do it over and over again and you will build a huge down-line with your first-line helping you to sponsor your team. That way everyone get the personalized attention they deserve.

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Wow, what a good position to be in. Every Team Leaders dream. But yes it can be daunting. I will suggest you do the following:

Choose your most active and successful PSA’s in your first line. ( If you have 5 you can do very well in SFI. If more even better, but with only 5 it already can be a full-time job.) Ask them if you can reassign some of your other PSA’s to them to sponsor them properly, especially if they don’t have a lot themselves. Then contact the PSA’s you want to reassign
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Affiliate since: 08/29/2023, Power Rank: 99999999 | Read Osaro's 206 other Ask SC answers

Management, as far as your downline concerned, is to guide, assist and coordinate the efforts of your team members in order to accomplish goals and objectives using available resources efficiently and effectively, for the overall success of the team.

Managing the team holistically requires a different strategy from micro targeting or providing personalised attention to every member, so my opinion is set out below:

MANAGING A LARGE ACTIVE DOWNLINE

1. Send regular and consistent team messages on ways to continuously take advantage of marketing and sponsoring skills, referring them to internal and external resources where necessary.

2. Assist and guide them to all income generating activities, explaining the benefits of each while at the same time emphasising the need to concentrate on areas they have strength. Also make efforts to encourage them to improve their understanding in other areas of interest where they may lack understanding.

3. It may also be very necessary to provide a simplified version of SFI model, using a very convenient medium/media that will be easily accessible to your team members.

4. The nature of this business is very dynamic, so endeavour to direct and assist your team to resources that will continuously make them competitive and improve their awareness regarding changing event in the industry.

5. Do not just concentrate your efforts on your first generation, but frequently look deeper in order to be informed on the goings on, so that you can expand your reach as far as possible. With this understanding, you will be better placed to engage in holistic coordination and guidance as much as possible.

6. Organise physical and/or virtual meetings of your team members for frequent brainstorming and discussion sections in order to access the needs and concerns of all in real time, where solutions are offered.

7. You may also need to duplicate your management approach by encouraging your first generation to do the same to their downlines.

PROVIDING PERSONALISED ATTENTION OR MICRO MANAGEMENT

1. Concentrate on individual member’s VP Ledger of your Movers in order to ascertain where individuals may require assistance in order to direct your intervention to satisfy individual needs.

2. Acknowledge and reward individual performance in order to encourage motivation and self esteem because motivation is an indispensable aspect of personalised attention.

3. Open communication channels where individuals will be able to directly reach you for assistance, guidance and advice when needed.

4. In providing personalised attention, you may need to be proactive rather than to be reactive in order to resolve issues before they become too late to resolve, so be at your best to understand the potentials problematic areas in advance.

5. Be generous and selfless in attending to individual needs and concerns because personalised management will be more effective if built around trust and confidence of individuals.

I want to add that team management in this regard is somehow different from the traditional team management approach in organisations where workers-employees relationship exists. This explains the reasons why this opinion is adapted to our kind of business where we regard ourselves as individual business owners.



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Management, as far as your downline concerned, is to guide, assist and coordinate the efforts of your team members in order to accomplish goals and objectives using available resources efficiently and effectively, for the overall success of the team.

Managing the team holistically requires a different strategy from micro targeting or providing personalised attention to every member, so my opinion is set out below:

MANAGING A LARGE ACTIVE DOWNLINE

1. Send regular and
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Affiliate since: 09/17/2013, Power Rank: 99999999 | Read Goran's 39 other Ask SC answers

For “management” of your downline SFI has provided several powerful tools:

1. Genealogy
2. Movers list - which we also can say is an element of the Genealogy
3. Stream
4. Team Mail
5. Chat
6. Affiliate Manager : START/CONTACT/CHECKLIST/NOTES/ACTIVITY/UPLINE
7. TC Sales Report

Your question addresses only a large, active downline but allow me to expand it to other categories as well.

For addressing inactive affiliates I mostly use Genealogy, applying filters such as Last Login <(date) for encouraging and motivating purpose.

For active downline I mostly use Movers list where I can also apply certain filters to make management easier. If it is relatively new affiliate on the Movers list I regularly take a look at affiliate’s VP Ledger to check if there is something missed and I contact the affiliate directly.

As for the experienced affiliates (and all others)who know their business apart from Weekly mailer I use the Stream post where I post some reminders such as a useful Forum post or SFI Newsletter.

If it is large and active downline it is challenging to go into detail of every affiliate but it is of vital importance to make them aware that you are there for them when they need you. You have to build that kind of relationship so they are free to ask you and to have confidence in you.

Very often I use the chat and offer my immediate assistance if needed.

I mentioned also TC Sales Report as a tool. I discuss with my downline their purchases. What was for example reason for purchasing a certain item, is there anything more adequate and cost effective, etc. Also you can see their individual interests from their purchases.

In any case you will see the you monthly evaluation report done by your downline, so you will know if you are doing a good job or not.

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For “management” of your downline SFI has provided several powerful tools:

1. Genealogy
2. Movers list - which we also can say is an element of the Genealogy
3. Stream
4. Team Mail
5. Chat
6. Affiliate Manager : START/CONTACT/CHECKLIST/NOTES/ACTIVITY/UPLINE
7. TC Sales Report

Your question addresses only a large, active downline but allow me to expand it to other categories as well.

For addressing inactive affiliates I mostly use
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Affiliate since: 07/28/2014, Power Rank: 99999999 | Read Roland R's 4 other Ask SC answers

"How do you manage a large, active downline? How do you provide personalized attention for everyone?"

Thank you for this fantastic question.

What I found out that works for me is checking out my Genealogy on a daily basis.

1.There I choose to start sorting the list by "last login/dcs" quick filter.

From that point on I choose to continue funneling down to additional quick filters such as

2. "birthday" or
3. "EA last month,not yet EA this month" or even
4. "goals set for current month" .

Now I have a specific group I can contact(team mail) for this day to motivate and offer my help reaching a specific goal.

I choose different quick filter combinations every day to be able to cover all possible themes.

People love gifts & rewards so I reward their efforts with team Coop PSA's, Mighty TCredits or Gift Cards. The more they reach or maintain their goal, the higher the rewards on a monthly basis.

Their names and rewards received from me appear in my stream post & my Leadership Blog.

I hope that this gives you some new ideas on giving personal attention for everyone and 'broadcasting' the results within the team.

I am also looking forward to all the answers of our fellow affiliates with this topic as input.

Thank you once again.

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"How do you manage a large, active downline? How do you provide personalized attention for everyone?"

Thank you for this fantastic question.

What I found out that works for me is checking out my Genealogy on a daily basis.

1.There I choose to start sorting the list by "last login/dcs" quick filter.

From that point on I choose to continue funneling down to additional quick filters such as

2. "birthday" or
3.
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Affiliate since: 12/31/1969, Power Rank: 99999999

Sharon Early, my friend, how are you?

If you have a large active downline, congratulation!

That is what we all are working to achieve.

How to manage it with a personal touch?

First Invest time on your time. That active downline is worth its weight in gold. It is our primary goal to build such a large active SFI team. When we have one we can spend much of our time to keep it as it is.

The tools for an effective Management of a Large, Active Downline is at three levels: team work, communications and friendly competition among team members.

A. Team Work.
It is essential that we develop an effective team work to include any and every one of our active team. This will create a sense of belonging, unity with the team and the desire to strive and do the best one can.

B. Effective communication from top to bottom and forward.
It is important that the team leader is fully aware of questions that confront this team members, for him to be able to provide timely support.

C. Friendly competition.
Fortunately, SFI as built-in tools such as the regular contests team leaders organize to motivate their active affiliates.

If you apply the above tips, hopefully you will achieve great results.

Good luck to you and to everybody else at SFI

Aim High. Dream big!
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Sharon Early, my friend, how are you?

If you have a large active downline, congratulation!

That is what we all are working to achieve.

How to manage it with a personal touch?

First Invest time on your time. That active downline is worth its weight in gold. It is our primary goal to build such a large active SFI team. When we have one we can spend much of our time to keep it as it is.

The tools for an effective Management of a Large, Active
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Affiliate since: 12/31/1969, Power Rank: 99999999

Hi there

The day I have a large active team the 1st thing I will do is the happy dance.

Serious now. I do not have a large active team yet but I know where there is a will their will be a way. My team went from one active affiliate to 5 active members very quickly and I had to adjust - but it was not that hard.

1. Make sure your weekly letter to your entire team is QUALITY. Use it to teach them
what you want them to do. You movers will also see this and follow your
instructions. I use a specific format.

a. New at SFI - here I give them a short summary of what is new at SFI - like
the JOIN MY TEAM gateway. You can also insert links to lead them to the page
where they can find more information.
b. Recognition - here I recognise and congratulate everybody by name if they
achieved a goal in the past week. Even wishing them a happy birthday or
anniversary (if you know it)
c. Tutorial. here I pick one topic every week and discuss it. I do not copy and
paste the information from a SFI page. I summarise it in my own words and
explain it as complete and as simple as I can without drowning them in
information. I also place a link or tell them where to find more
information if they need it.
d. I end of my mail by once again inviting them to contact me and giving them my
e-mail. I also encourage them to visit my leadership page and leave me a
team mail. I wish them a good week. At the bottom of my mails I also always
insert one or more of my gateways.

2. Allow your team to lead your personal interactions - encourage the team in your
weekly letters to contact you should they have questions or need more guidance.
When they take you up on your invitation - react as soon as possible.
When you answer a PSA's question and SAVE your answer because another affiliate
might ask you the same question a week or a year later. This way you build up
your own library of questions and answers and that means you can give your team
the attention they want and need. At 1st you will have to type out every answer
but later you can use answers you used before and just personalise or adapt it to
fit the affiliate you are dealing with at that moment.

3. Make sure you do not miss your teams achievements. When they achieve something
make a big deal of it. Send them an e-card, mention it in your newsletter, your
stream post and the FORUM's recognition section. You can use all of these or just
one or two - like the e-card (private) and the Forum (public)

4. Remember your team are made up of unique individuals. Some may work and be
motivated simply by your weekly newsletter or by their own wish to succeed. Others
may be a little more demanding and will need personal contact more often. They
will not all need attention at the same time which will lesson the demand on your
time.

5. Should the same question keep on popping up it might be a good idea to make one
of your weekly letters about that question.

Enjoy your big active team - it means you are doing something right.


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Hi there

The day I have a large active team the 1st thing I will do is the happy dance.

Serious now. I do not have a large active team yet but I know where there is a will their will be a way. My team went from one active affiliate to 5 active members very quickly and I had to adjust - but it was not that hard.

1. Make sure your weekly letter to your entire team is QUALITY. Use it to teach them
what you want them to do. You movers will also see this
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Affiliate since: 10/26/2010, Power Rank: 241 | Read Kay's 289 other Ask SC answers

Take a good look at your team. Separate out the movers from the moderately actives and the in-actives. From the actives list, who are the ones you have established rapport with? These will be your leaders, even if some of them are several generations down.

Distribute through reassignment all of the rest of the active PSAs to these leaders. Remember that an affiliate can only be reassigned once, so if your PSA is in blue on your genealogy, you can not reassign him. Do this with great planning. Who should go with whom. Work to the fullest advantage. Grouping by countries or languages may be options.

Also decide if your should stack the reassignments one under the other, or to parallel assign, all becoming PSAs to the receiver. Build from the top and build from the bottom. Sometimes a strong base will coax an inactive sponsor into becoming active. I'm not saying to reassign someone to an inactive, but if you have a leader with an inactive sponsor, that sponsor may get excited.

This will bring duplication to your team as you teach your leaders, they will duplicate you. It also bring in time leveraging as you will only have the handful of leaders to maintain while they have their teams. And from this comes residual income.

After all, why earn a million if you don't have any time to spend it?
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Take a good look at your team. Separate out the movers from the moderately actives and the in-actives. From the actives list, who are the ones you have established rapport with? These will be your leaders, even if some of them are several generations down.

Distribute through reassignment all of the rest of the active PSAs to these leaders. Remember that an affiliate can only be reassigned once, so if your PSA is in blue on your genealogy, you can not reassign him. Do this with great planning.
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Affiliate since: 07/07/2014, Power Rank: 99999999 | Read Victoria's 42 other Ask SC answers

Hi Sharon,

I guess it all depends on what you call "large". Someone might think 12 team members are enough; someone else might have a team of 100 and say it's a small house party. Let's go with 50.

I have a couple of things in my favour: I work on my trusted smartphone plus I get up early (4 a.m., sometimes 3:30 a.m.) even when I go to bed late. My time, Eastern Time, ET, is just 1 hour ahead of SFI's CT time, 10.5 hours behind India, 3 hours ahead of Western Canada and the US Northwest...So, I can make myself available and stay in touch on the go and, as some might think, at weird hours.

As for personalized service, I am a full believer in it. All of my emails are written on my smartphone (I'm sure my left index finger hates me) and they are individual, even lengthy. Most emails take 45 minutes to 1 hour to write but I spread my work out. As long as I contact those whom I want to contact - and soon - I'm sane.

Sometimes it's a case of time management, just making time. If I plan to send out emails, I start first thing and do them in batches all day, for days. It keeps me busy. If you have to send out emails with the same content, try one or two of the Mailers (PSA, CSA or Genealogy Group.)

Very recently, on my smartphone, I went into Play Store (Google Play) and I downloaded a nice. text editor. With the text editor, I plan to make an instructions and guidance file. I keep forgetting to use the text editor. :-)

I hope I have been of help.

Best regards,


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Hi Sharon,

I guess it all depends on what you call "large". Someone might think 12 team members are enough; someone else might have a team of 100 and say it's a small house party. Let's go with 50.

I have a couple of things in my favour: I work on my trusted smartphone plus I get up early (4 a.m., sometimes 3:30 a.m.) even when I go to bed late. My time, Eastern Time, ET, is just 1 hour ahead of SFI's CT time, 10.5 hours behind India, 3 hours ahead of Western Canada
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Affiliate since: 07/16/2008, Power Rank: 99999999 | Read Olusola's 92 other Ask SC answers

To manage a large and active downline, you need to:

1. Master the use of Genealogy Report. Genealogy report offers you the tool to manage a large active downline. It has 10 tabs you can use for sorting e.g Basic, VersaPoint, Sales etc. It has Filters to pull up subset of your downline e.g SFI ID, Sponsor ID, Versapoint (Total), VersaPoint (This Month) etc. There are also Secondary Filters and Quick Filters you can use to segment your downline into groups for appraisals, monitoring and messaging.

2. Develop message templates. You need to have pre-written answers to common affiliates questions or problems. You should have messages on Getting started, Essentials of SFI, Free and Paid Advertising methods and means, Compensation plan, TripleClicks etc. You send these messages to segmented affiliates through your genealogy.

You can ensure personalized attention to everyone by:

1. Asking for feed backs or questions in your periodic mail. This creates a platform for one-one coaching for your affiliates.

2. Responding personally to particular inquiries or confusion of your affiliates. You should not be sending your generalized message to personal and somewhat peculiar affiliate's inquiries.

3. Recognize each of their achievements by sending E-card to them.

Use of SMS and calls can be used when absolutely necessary.

I hope this helps



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To manage a large and active downline, you need to:

1. Master the use of Genealogy Report. Genealogy report offers you the tool to manage a large active downline. It has 10 tabs you can use for sorting e.g Basic, VersaPoint, Sales etc. It has Filters to pull up subset of your downline e.g SFI ID, Sponsor ID, Versapoint (Total), VersaPoint (This Month) etc. There are also Secondary Filters and Quick Filters you can use to segment your downline into groups for appraisals, monitoring and
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Affiliate since: 08/28/2012, Power Rank: 202 | Read Marta's 64 other Ask SC answers

I contact all new affiliates as soon as I see a new person in my downline. I use the e-cards, first and send them an alert about SFI having a translation button, also I send the e-card in their language, if they provide which language their speak.

I than follow new affiliates with a series of e-mails, and the ones that contact me with queries, I reply within 24 hours.

I follow all the " workers" using the genealogy menu, as well the Movers Tab, and send this particular group other tips, that are not sent in " bulk " e-mail

If I see an affiliate is online, the yellow bubble, I send a message, asking how they are doing, and if they need any help

If an affiliate has been active, and stops, I send them an e-mail, asking what seems to be the problem, and if I can help in anyway

I also keep tabs of all targets they meet. ie: being a winner in Daily Grand, Being a winner in ASK SC, or being the winner of E365 competition, and in this I also sent congrats to PSA's that made 2nd or 3rd place.

Although they are not the winner, if they manage 2nd and 3rd place, it shows that they gave their best shot, and to me that is good enough, I believe sending them a card, will make them see that you appreciate their efforts.

I tell everyone to use the Forum and ASK SC, as well as a2a friends, for around the clock, help, as you can not be available 24/7 yourself

I use my e-mail to keep in contact with all my downline, and occasional Skype. For PSA's in my country I also phone them, and encourage them that way, as well as have an occasional meeting

That is the way I try to provide personalized attention to every one
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I contact all new affiliates as soon as I see a new person in my downline. I use the e-cards, first and send them an alert about SFI having a translation button, also I send the e-card in their language, if they provide which language their speak.

I than follow new affiliates with a series of e-mails, and the ones that contact me with queries, I reply within 24 hours.

I follow all the " workers" using the genealogy menu, as well the Movers Tab, and send this particular
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