Your relationship with your users is a lot like any other human relationship. It’s easy to forget this over the internet, but you’re both real people underneath all that data.
Deep down, you’re responding to a need, developing an emotional connection, and exchanging value, all in ways that overlap in what can be a bit of a disorganized mess.
So what’s important to a budding relationship? At the heart of it, people just want to know they’re not wasting their time.
Send clear message using the card. Think about it if you are on the other side. Would it be helpfull?
Your relationship with your users is a lot like any other human relationship. It’s easy to forget this over the internet, but you’re both real people underneath all that data.
Deep down, you’re responding to a need, developing an emotional connection, and exchanging value, all in ways that overlap in what can be a bit of a disorganized mess.
So what’s important to a budding relationship? At the heart of it, people just want to know they’re not wasting their time.
