You need to be positive and upbeat in all your communications with your team. This is of up most importance.
You want your team not only to have a positive attitude towards SFI but also excited about it. Even if you manage to change their attitude from negative to positive it would do you absolutely no good at all if they dont do the work. Getting them excited about SFI will greatly help them to start working and keep on working and growing their businesses.
If you are able to establish the reason/s for their negative attitude that would be a major accomplishment because then you can address the reason/s for their negativity. You can establish the reasons by keeping in regular contact with them and asking them. You can also ask them to fill out a questionnaire or use a similar tool to establish the reasons/s for their attitudes towards SFI.
I suspect however that their attitudes towards SFI would not be entirely negative, otherwise they would have opted out of SFI altogether. Even if you are of the opinion they are negative because of what they have said to you, there is still hope of a change as long as they remain SFI members.
Now what do you do and/or say to them?
- Let them know that you are a real and genuine person. Share a little bit of yourself with them. That's what friends and partners do for each other.
- Let them know that you want to have more successes in SFI and you also want them to succeed.
- Let therm know that you really care for them and will be more than happy to work with them growing their business
- Let them know that you are here for them and that when ever they need your help all they need to do is to contact you. Encourage them to use you and include your offer of help in ever piece of message/communication you have with them.
- Teach them and make sure they clearly understand the SFI system. The negative attitudes they have may be due to inadequate knowledge. We often hear of people complaining about not getting paid when all they have done is action the 'to-do-lists,' not being able to get the 'SFI credit card' but they haven't earned any commission, of obtaining PSAs via ECAs but they 'dont work' etc.. Address these deficiencies.
- Try to be proactive and anticipate where your team might be having problems. For example towards the ends of the month, remind them and make suggestions where they are likely to obtain those last VPs they need for qualification.
- Be upbeat when pointing out to them new innovations that SFI regularly comes up with. Support the innovations, join the discussions in SFI Forum, answer and review answers in ASK SC, take part in the auctions and all the games and competitions. When ever you secure some form of success or if a team member does that, let the whole team know. In other words, lift your profile within SFI, your team will see this and hopefully they will become positive and excited about SFI.
A tip.
After login on every day - go straight to your Genealogy. Use the Birthday filter and send a Happy Birthday e card to all those celebrating birthdays that day. I love getting birthday cards and I am sure your team members would appreciate them too. An easy action to do but it goes a long way to getting rid of negative attitudes.
Cheers - All the best
less
