Changing negative attitudes is a very difficult task. However, not impossible. It will take patience on your part plus an understanding of basic psychology.
First, like I stated above, be patient and when you feel like giving up, be patient.
Second, At some point someone will give in and give you a clue as to why all the negativity exists. You're not asking the right questions just yet or not listening to them as actively as you could. Do not get me wrong, I am not placing all the blame on you, but as a leader there is always some to bear. Listen to what your team is telling you. What negative statements are they making? Ask yourself / them why do they feel or think that way? It could be as simple as not understanding one another or not understanding a guideline at SFI? Whatever it is, you, as their leader need to find a way to draw it out of them. Then promptly address it so it doesn't develop into a catastrophe that sinks your whole ship.
Third, you must find a way to simply boost morale. It's the same idea as making your staff want to come to work everyday. Start a contest, game, reward program among your team that makes them feel appreciated and get them excited. It doesn't even have to put you out of pocket either. Have them email you an SFI slogan for your team and reward them with reassignments!! It's fun, it's creative and gets them involved.
Lastly, remember when communicating with them it is ALL about them. If you try to get people to take action you MUST show them the benefit for them... period. Call them to action, excite them, tell them why it is good for them... more income, advancement, more income, more reassignments, advancement, more income, more shares, more matching VP, more income... it's circular, but it starts with the basics. The very first being a positive attitude.
I believe you can turn them around with all the new programs that have made advancement easier. Point those out as well. The very fact that you are concerned over their negative attitude shows caring for them as individuals, them as a team, their businesses and of course your own. Have faith in your own abilities as a leader and you can turn it around.
With faith and hope.
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Changing negative attitudes is a very difficult task. However, not impossible. It will take patience on your part plus an understanding of basic psychology.
First, like I stated above, be patient and when you feel like giving up, be patient.
Second, At some point someone will give in and give you a clue as to why all the negativity exists. You're not asking the right questions just yet or not listening to them as actively as you could. Do not get me wrong, I am not placing
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