There is a saying - how do you eat an elephant? One bite at a time.
Take it easy and be patient. If you are fortunate enough that your affiliates lets you know they are confused or they need help, say thank you.
Handle their confusion and questions one at a time. You can respond to the individual that asked the question or you can handle it in a team mail - if one of them is confused chances are others are too and they are just not asking.
You can give them links to find information - but explain it as simple as possible to them as well. Think about it - would they be asking questions if they can just look it up on a link themselves. Provide the link so they have the choice to read it as well but do not just provide links as answers.
Do not overload them with information. Go back to basics as many times as you have to. It might frustrate you a bit - but it will pay off.
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There is a saying - how do you eat an elephant? One bite at a time.
Take it easy and be patient. If you are fortunate enough that your affiliates lets you know they are confused or they need help, say thank you.
Handle their confusion and questions one at a time. You can respond to the individual that asked the question or you can handle it in a team mail - if one of them is confused chances are others are too and they are just not asking.
