For how long should my PSAs and CSAs depend on me for help?

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5673 votes
Mar Fajardo, Aff (Ontario, CA) Top Author Forum Guru 11/1/2015 2:33 pm
Affiliate since: 05/03/2002, Power Rank: 302 | Read Mar's 582 other Ask SC answers
How long should your PSAs and CSAs rely on your help will depend on the following points:

- As long as they don’t give up, it is your responsibility to help them, in regards to training and support in order to achieve their long term goal.

- As their Team Leader, you should have a clear definition of the help and support that correspond to your responsibility in making their journey with SFI a success.

- As their Team Leader, it is your responsibility to explain
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