Based on my observation, my CSAs tend to be more opened especially when they request for support. In my experience, I found it easy to build rapport with my CSAs.
What you need to consider about how often you should contact your CSAs:
- Besides logging in daily and performing their To-Do List, your CSAs are also receiving messages from their Team Leaders and from their downlines.
- Just as you are still going through with supporting and training your downline, they may have also downlines to train and support, if they’re in TL rank.
- Just as you need to continue widening your knowledge base, your CSAs are also engaged in learning how to use SFI tools and resources extensively.
- Additionally your CSAs may be getting weekly tips and advices from their Sponsors.
- Be tactful in approaching your CSAs. Don’t bombard them with messages that they might be getting from their Sponsors. A simple “Hello” or “Congratulations for winning the Daily Grand!” will break the ice and start the conversation.
- The best opportunity to get engaged with them is when they start asking you questions.
Make sure you have the right communication routines in place and constantly follow up on them. Use SFI communications tools
How often do you communicate with your CSAs?
- How often? It depends on your CSAs situation. One possible reason why we have CSAs is to complement training and support of their Sponsors. If a Sponsor has a large downline, it’s easy to miss/oversee each member’s activity. Co-Sponsor can make use of CSA’s VP Ledger to monitor his/her activity and point out if he/she is missing something. Use this as a vantage point to make him/her feel that you’re always there to fully support him/her.
- As Co-Sponsor, you can contribute to the strengthening of relationship between your CSAs, their Sponsors and you by motivating and encouraging them. At certain point of your CSAs’ journey with SFI, they would encounter challenges that are discouraging and disappointing. At this point you can grab the opportunity to give them your full support.
- Frequency of communication is how often you connect with your CSAs and what processes/procedures are in place to do so. It also relates to the routines and checkpoints you establish to review and reinforce progress as a complement with their Sponsors training and support. Essentially, frequency of communication is the lifeline that allows you and your CSAs to stay.
In what ways should we have contacts with our CSAs - when should we have contacts with our CSAs?
CSAs are also very valuable part of your downline beside your PSAs. They’re important part of your team not because you’re earning commissions from their purchases and through Matching VPs but rather you have come to grasp the spirit of professional relationship in network marketing which is trust. This is a valuable asset in growing your SFI business.
Here are some guidelines when considering in what ways you should have contacts with our CSAs:
- Why are you going to communicate?
What is the purpose of communication? One important aspect of communication is the social element. We seek to deepen professional relationship through personal contact with our CSAs.
- What needs to be communicated?
What type of information will be shared? It may be instructions, questions, complex ideas that need to be simplified, learning material that requires further explanation or some combination of these information types.
- When are you going to communicate?
Given a specific set of circumstances, what is the ideal frequency of a specific type of communication (as needed, weekly, monthly, quarterly or annually)? Always consider time zone differences and cultural preferences and establish routines according to priorities.
- How are you going to communicate?
The required communication medium between you and your CSAs will be determined by factors such as complexity and timeliness.
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Based on my observation, my CSAs tend to be more opened especially when they request for support. In my experience, I found it easy to build rapport with my CSAs.
What you need to consider about how often you should contact your CSAs:
- Besides logging in daily and performing their To-Do List, your CSAs are also receiving messages from their Team Leaders and from their downlines.
- Just as you are still going through with supporting and training your downline, they
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