Hello Mariama,
The translation to effectively communicate with PSA from other countries should not only be used using SFI InstantMessaging but in all communications if your PSAs or CSAs have difficulty to understand the English Language.
1. First of all, have a look at the profile to ascertain which language PSA or CSA understands.
2. Now write your Welcome Message in English and open “Google Translator”. With the help of this wonderful tool, translate your Welcome Message in the target language for example, Serbian, Spanish or Hungarian as the case may be.
3. Now copy this message and send it to your PSA or CSA through e mail, e-card or PM (Personal Messages). I am sure he/she would be amazed that you know the language of your PSA/CSA.
4. Once the communication gets started up, you will start getting message, replies or doubts in the foreign language. So every time after receiving the message convert it to English. Provide the answer/solution in the target language.
5. This method should work out in most of the cases. Otherwise you can ask your PSA if he/she would like to be placed under another affiliate from her/his country and do the necessary re-assignment.
Hope it helps!
Cheers !!
less
Hello Mariama,
The translation to effectively communicate with PSA from other countries should not only be used using SFI InstantMessaging but in all communications if your PSAs or CSAs have difficulty to understand the English Language.
1. First of all, have a look at the profile to ascertain which language PSA or CSA understands.
2. Now write your Welcome Message in English and open “Google Translator”. With the help of this wonderful tool, translate
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