One of the main things I try to do to help my PSAs become team leaders is to teach them the difference between an employee mindset and a business owner mindset. An employee takes orders, a business owner gives orders and is responsible for the way they affect the business.
And employee only works his assigned hours, a business owner works as long as it takes each day. An employee knows when he will be paid and how much. A business owner doesn't know when his big pay will come nor how much it will be.
I'm trying to teach my PSAs to take responsibility for their business, decisions, and actions.
I am also directing my PSAs against the minimums. If we have all those AVP from the To Do List and we are encouraged to buy a 1500 SVP Standing Order, why not keep some of the To Do List for the next month or so. And why not aim for BTL since you can get SVP credit for 2000 VP at Bronze?
Get a quick start towards success. They are more likely to hang on if they are past the beginning stages.
I do reassignments when there are people from the same country or language. This gives my PSAs a chance at a stronger team. I don't look at the fact that some are inactive. I am looking at the future and what my PSA can learn from the reassignment, how to use the Genealogy, Mailer systems, Stream, etc.
I encourage my PSAs to finish earning the EA at the beginning of the month. No more scraping for the final VP at the end of the month. This leaves the majority of the month for building the team. I often give an incentive prize to those who finish in the first week.
I treat my team like intelligent people, not checker board pieces. I give hints, suggestions, encouragement. It's up to them to make their moves and decisions.
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One of the main things I try to do to help my PSAs become team leaders is to teach them the difference between an employee mindset and a business owner mindset. An employee takes orders, a business owner gives orders and is responsible for the way they affect the business.
And employee only works his assigned hours, a business owner works as long as it takes each day. An employee knows when he will be paid and how much. A business owner doesn't know when his big pay will come nor how much
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