Your sponsor would've received a notice that you are now on their team and that should be their first clue to your existence. Maybe your sponsor missed your arrival on their team for some reason. (Let's be fair - they could've been on holiday and came back to a thousand mails and did not get to the notification yet,)
As soon as you join and you do anything to earn VP you would appear on their movers tab - that would be their second clue - but they still do not sit up and acknowledge you (this is very bad but don't take out the club and hit them over the head yet)
Now you can click on their name and go and send them an e-mail or a message on their leadership page. Introduce yourself and ask them to help you.
Once you tried all of these you can log a ticket - maybe support knows something you don't. You can do a post on stream and ask your sponsor by name to help you. (this is actually name and shame because now everybody will know your sponsor is useless)
The best advice I can give you - do your thing and build your business without your sponsor. Ask questions at the forum, read, read and read some more and learn all you need to know. The only thing that bothers me when you are successful without help of your sponsor is that you are generating income for him or her as well - income they do not deserve.
As a last remark I would hope we do not have sponsors like that here.
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Your sponsor would've received a notice that you are now on their team and that should be their first clue to your existence. Maybe your sponsor missed your arrival on their team for some reason. (Let's be fair - they could've been on holiday and came back to a thousand mails and did not get to the notification yet,)
As soon as you join and you do anything to earn VP you would appear on their movers tab - that would be their second clue - but they still do not sit up and acknowledge you ...more
