Dear Rania
Great question.
As far as communication with the PSA, you have to see to them what is the easiest way to communicate.
In most cases, the new PSA more than watching their mail messages through SFI (PSA Mailer).
In any case, it is important to establish communication with team members.
My recommendation is that you're sending to both.
It is important that the members hear often, to help them solve problems.
But do not forget that every week you send a message via PSA Mailer because then you'll get 30VP.
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Dear Rania
Great question.
As far as communication with the PSA, you have to see to them what is the easiest way to communicate.
In most cases, the new PSA more than watching their mail messages through SFI (PSA Mailer).
In any case, it is important to establish communication with team members.
My recommendation is that you're sending to both.
It is important that the members hear often, to help them solve problems.
But do not forget that every week you send a ...more
