Both were good, I think not too important issue whether we contact through PSA mailer or directly to their email.The most important is to make them understand that we care and always ready to help when they encounter problems in running business in SFI.
In other words, the contents of our email that's more important.
There are times I send email directly to their email address,I did it when I feel need to an intense approach, this thing I had ever experienced when one of my team members who argued that the CSA that we get from SFI is just the trick.I think this is very serious and should be straightened out completely, in that moment I contact him directly via his email address.First I thought to chat with him via Skype, but I cancel, because I want to give a long explanation without interruptions from him, at the end of the email I give him a chance to refute my opinion if he think I am wrong.I was lucky, in the end he could understand my explain and no longer think the CSA is just trick.
That's the reason why I say both are good, just select that suit your needs.
Both were good, I think not too important issue whether we contact through PSA mailer or directly to their email.The most important is to make them understand that we care and always ready to help when they encounter problems in running business in SFI.
In other words, the contents of our email that's more important.
There are times I send email directly to their email address,I did it when I feel need to an intense approach, this thing I had ever experienced ...more
