It is as safe and secure to shop at TripleClicks as it could possibly be and will remain so for the foreseeable future; "until it isn't." We have the best security blanket protecting our TripleClicks website and its customers from cyber attacks and internet thieves. We have no absolutes in an imperfect world. There is also a certain degree of risk when you shop at a psychical store. Think! You have the option of isolating yourself and ceasing from enjoying certain privileges in life; but 'why would you?'
Some people are so set in their ways they'll not make online transactions no matter how convincing you are that it is safe. You probably have a better chance getting through to such people simply by being a customer yourself and letting them know how you've been compensated when something went wrong. Technology can have it occasional mishaps; but we know when these things happen we're always taken care of and the problem is fixed. Why place limitations on yourself; going through life worrying about what could happen?
One individual I know that will not make online transactions emailed me asking me for my email address. I had the most difficult time convincing him that he already had my email address because he emailed me. So you can guess for some it is because of their own ignorance that they do not make online transactions. Maybe this lack of understanding how things work makes them feel more vulnerable online.
TripleClicks has thousands of ECAs all over the world with products shipping from and to different locations worldwide. In such an environment there is no guarantee a product will be delivered. As an ECA myself I can not guarantee delivery on my products that ship worldwide. The best reassurance I can give is what I was told by my drop shipper. They said, it is rare for a product not to reach its destination.
Although my products ship worldwide I have three countries in my Shipping Notes that my products do not ship. A customer from one of these countries did order and I had to refund them. There may be other countries besides these three; but I can not include them until I know differently. When you have products moving around the world there are many variables and a host of things that can go wrong that are know fault of the ECA or TripleClicks. Not all customer expectations can be met all the time. That's reality!
Some of my customers have not given ideal ratings because their product had not yet arrived by the time they gave the review. Most promise to update their review; but unfortunately most seldom do. One customer gave a very poor review because the product had not arrived yet; but continued to order the same product without ever updating the review. You can not always trust customer reviews. Without proper discernment you can not see things as they should be. Tracking is recommended at TripleClicks but not required. I pay the shipping cost and offer free shipping worldwide. There just isn't enough profit margin to include tracking. And it would be unwise to inflate the price of my products to include tracking.
If TripleClicks was able to calculate the shipping costs outside the U.S. then it would be easier to have the customer pay the shipping costs. Were it so I could afford to cover the cost of tracking on behalf of the customer.
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