First of all you need to welcome your new PSA/CSA. Start first to discuss about the company and ask him/her to read and understand the sfi basics, then guide him/her step by step by completing the getting started task by visiting todo list and scoreboard tab. Then ask him/her to collect atleast 500 vp within 24hr of joining to gain the fasttrack badge and 200 bonus VP. Ask to read and understand the 30 days launch pad.
Hope this one will help.
