When you intiate a chat with a new PSA, the best is to welcome them to SFI and make them understand that as their sponsor it is your duty to help them succeed in SFI so they should feel free to turn to you for help on any thing they do not understand. Secondly you lead them into the basics of SFI, lead them through the todo list and explain to them what they need to do on their first day especially points they need to earn the the fast track badge.
Also tell them the importance of the launchpad lessons and the link to the lessons.
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When you intiate a chat with a new PSA, the best is to welcome them to SFI and make them understand that as their sponsor it is your duty to help them succeed in SFI so they should feel free to turn to you for help on any thing they do not understand. Secondly you lead them into the basics of SFI, lead them through the todo list and explain to them what they need to do on their first day especially points they need to earn the the fast track badge.
