How can you be an SFI Team Leader if you're not a born leader?

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Grant Thomson, Aff (United Kingdom) Top Author Forum Guru 6/4/2014 1:47 am
Affiliate since: 04/29/2014, Power Rank: 99999999 | Read Grant's 22 other Ask SC answers
Being a leader is not necessarily about being able to influence people, nor is it about trying to be above them.

I have worked for many years in the retail industry, I am a quiet reserved person, but in the working environment I always found myself taking control of situations, partly just by being good at my job, but partly just by being on the same level and communicating with the colleagues in my team.

A lot of what makes a good leader is having a true understanding of what
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