How do you get your PSAs and CSAs to answer you when you write to them?

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Williams Ford, Aff (Georgia, US) Top Author Forum Guru 8/17/2012 12:28 pm
Affiliate since: 07/02/2024, Power Rank: 99999999 | Read Williams's 638 other Ask SC answers
Writing to your team should be as natural as writing to anyone else. Every email communication should have a single theme and end with an open ended question. I totally agree that in every email you should say "Thank you." and "How can I best assist you with. . . ?" Yes we all experience 'the sound of the crickets' when we send out regular email but that's part of the key - frequency. Don't send too many emails or you will come over as pushy. If you don't send enough emails,
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