When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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434 votes
Carl Brim, Aff (Colorado, US) Top Author Forum Guru 4/3/2014 2:58 pm
Affiliate since: 03/20/2013, Power Rank: 99999999 | Read Carl's 5 other Ask SC answers
Hi, I have seen and read many answers to this question and I agree with about 50% of them. With that said. I believe honesty is the best policy. If an affiliate asks you a question that you don't know the answer too. BE HONEST. We are human and will not know 100% of the answers 100% of the time. Tell them you don't know or are not sure of the answer. But don't stop there. Ask your affiliate too keep looking and you will look for the answer as well. Reassure your affiliate that you will find the answer
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