When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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4386 votes
, () Top Author Forum Guru 4/1/2014 4:35 am
Affiliate since: 12/31/1969, Power Rank: 99999999
It would be good to do some personal research when faced with such a situation, especially if the question is on something generic (e.g. the relative merits of various advertising avenues). Encouraging the team member to do his/her own research would also help him/her build up confidence and independence. However, if faced with time constraints, the following options could also be tapped:

(1) Post the question (as you have done) on Ask SC. Experienced and knowledgeable members of the
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