What is the best way to help my PSAs understand SFI?

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Laurie Mccain, Aff (Oregon, US) Top Author Forum Guru 3/29/2014 2:08 pm
Affiliate since: 10/25/2010, Power Rank: 99999999 | Read Laurie's 53 other Ask SC answers
To help your PSA's and CSA's understand SFI you need to have a good knowledge of it yourself.

So, the first step would be to educate yourself utilizing all of the tools that are available including reviewing the Launch Pad and other documentation you read when you first started with SFI.

After this you may want to compose a "cheat sheet" that has all of the tips, tricks and shortcuts you've learned. Look at the Frequently Asked Questions sections and see if there
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