When a team member asks a question, and you don't know the answer, how can you get them the best and correct answer?

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3781 votes
, () Top Author Forum Guru 3/29/2014 12:40 am
Affiliate since: 12/31/1969, Power Rank: 99999999
First of all we need to train ourselves by reading start/sfi basic/ launch pad and forum.Guide them how to submit tickets for their problems. If they are not able to do so you being a team leader can submit ticket for them. Never say I don't know the answer to a newbie otherwise they will lose faith on as a team leader.
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