You can anticipate these questions by teaching your team how to find the answers themselves, and teach them how to do the same for their team.
Teach them to find answers within SFI with sources like: -
The Search button at the top right of the page
The Start button below the search
The SFI basics button below the search
The Launchpad button below the search
Ask SC in tabs which they should be completing daily
Friends in A2A
Support team
