By contacting them directly through their personal email. Although TeamMail goes to both your SFI inbox as well as the email that you registered with SFI, it is safer to assume they are having problems with SFI emails coming into their personal mail. If not, they should have received the authorisation email and the notification to change their password already.
Give them the same step by step action that you have done yourself to log back in to SFI. Alternatively, read the Forum and the SFI News to find out if there are other problems people are encountering that you are lucky enough not to have encountered. Forward solutions to those issues to your downlines.
And remember to explain to them that bad people are everywhere. SFI is not immune but SFI has the best support ever. And you yourself feel safe in this business. Be honest. Your downline will appreciate it.
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By contacting them directly through their personal email. Although TeamMail goes to both your SFI inbox as well as the email that you registered with SFI, it is safer to assume they are having problems with SFI emails coming into their personal mail. If not, they should have received the authorisation email and the notification to change their password already.
Give them the same step by step action that you have done yourself to log back in to SFI. Alternatively, read the Forum and the ...more
