First of all, you really need to find out why. Communicate to learn the answer to this question but don't over do it as this will only aggravate the situation. Chances are that the affiliate has some unanswered questions or the questions were answered but not explained in detail so that the affiliate understood without becoming more confused. If communication is a success then apologize for any miscommunication or misunderstanding and try to regain the affiliate's confidence in you as a team leader.
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Hi,
First of all, you really need to find out why. Communicate to learn the answer to this question but don't over do it as this will only aggravate the situation. Chances are that the affiliate has some unanswered questions or the questions were answered but not explained in detail so that the affiliate understood without becoming more confused. If communication is a success then apologize for any miscommunication or misunderstanding and try to regain the affiliate's confidence in ...more
