How do you deal with PSAs who you offer unconditional support but still rate you poorly?

View All Answers
3349 votes
N. K. Afridi, Aff (Pakistan) Top Author Forum Guru 1/12/2014 6:50 am
Affiliate since: 12/01/2013, Power Rank: 99999999 | Read N. K.'s 4 other Ask SC answers
First we need to be clear on UNCONDITIONAL SUPPORT.

Does this UNCONDITIONAL SUPPORT includes the only condition that in the end they are bound to rate you high?

If it really be the UNCONDITIONAL SUPPORT then one must not care for the rating. Yes but this unconditional support must be in line with SFI given guidelines.

You must continue to support them as a POLICY but there should not be any out of the way support.

Even you need not to prompt your PSA for
...more
HOME
HOT SPOTS
CONTACT
SUPPORT
ZING
MY ACCOUNT