Affiliate since: 09/14/2021, Power Rank: 99999999 | Read Mungai's 13 other Ask SC answers

The best thing would be to contact them and find out what they expect of you. A single poor rating could be explained by a slip of the finger. However if the rating continues its best to get in touch. Only then would you be able to able to know if you are overlooking anything or if they have specific needs; you may be surprised they want to be spoon-fed. Some expect to earn without doing a thing.
If the poor rating continues, the best thing is to ignore them and focus on growing your business. We can't expect the best from all people. Someone else will give you the good ratings you deserve.
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The best thing would be to contact them and find out what they expect of you. A single poor rating could be explained by a slip of the finger. However if the rating continues its best to get in touch. Only then would you be able to able to know if you are overlooking anything or if they have specific needs; you may be surprised they want to be spoon-fed. Some expect to earn without doing a thing.
If the poor rating continues, the best thing is to ignore them and focus on growing your business.
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