1)I expect my TL (Team Leader) to be knowledgeable of the business and/or be willing to assist me in finding the answer to my inquiries. Sometimes, directing me to contact support is the correct response to my inquiry. 2)I expect my TL to be active in the business. And most important, 3)I expect my TL to respond to me when I make contact. These three things, I think, make for an Awesome TL. Others may expect more and I think some expect too much (like continuing financial support).
