From the beginning, you must communicate with every team member as if they will stay forever. Even though 90 - 99% of them won't work, YOUR communication must make them feel valued, wanted and important. Help them understand that you are their main support, and nurture that relationship from the first automatic welcome note to your last-ditch efforts to keep them on your team.
I look at my geneology every other day or so to check on the last log in date for anyone who has points this month or last month. I write personal notes to those who started out well, but then disappeared. I ask if there is anything I can do to help them get back on track, and if not, if they would kindly let me know why they left. After that, if I get no response, I let them go. If they do respond, then I have permission to write back and try to resolve their challenge.
There is really only so much you can do. This business is not for everyone, even though we know anyone CAN do it if they want to. Some folks are just not ready and will come back, but most will not. As Gerry says, "Some will, some won't, so what? Next!". Do your best with caring communication, then move on.
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From the beginning, you must communicate with every team member as if they will stay forever. Even though 90 - 99% of them won't work, YOUR communication must make them feel valued, wanted and important. Help them understand that you are their main support, and nurture that relationship from the first automatic welcome note to your last-ditch efforts to keep them on your team.
I look at my geneology every other day or so to check on the last log in date for anyone who has points this month
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