First of all I check out my PSAs profile so I know exactly why they joined SFI. I only deal with those who have bothered to complete the profile since I am more likely to get a response from them and I have an idea at least of their overall goal.
I communicate shortly after welcome letter and let them know I am aware of their goal in joining SFI and offer my support in finding the path best suited to achieve said goal.
Then suggest that they break down that general goal to daily, weekly, and monthly goals so that together we can determine what we need to do to get them there.
If they have expressed a goal in their profile, at least you have a place to start.
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First of all I check out my PSAs profile so I know exactly why they joined SFI. I only deal with those who have bothered to complete the profile since I am more likely to get a response from them and I have an idea at least of their overall goal.
I communicate shortly after welcome letter and let them know I am aware of their goal in joining SFI and offer my support in finding the path best suited to achieve said goal.
Then suggest that they break down that general goal to daily, ...more
