One of the ways that may encourage your PSA's to respond to you and also give you a rating, is to use Google Translate if they are from different countries. It shows the person that you are willing to go that little extra mile to communicate and help.
I always encourage my PSA's and CSA's to learn something new daily about SFI and TripleClicks. I tell them that this is THEIR business, and to run a successful business one must have the knowledge it takes to make it successful. Always let them know that it's ok to ask for help and guidance.
Encourage them to read articles online about what it takes to succeed in this business. When a CSA or PSA reaches a milestone, send a gift certificate to show your congratulations, it works wonders to show that you see how hard they are working.
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One of the ways that may encourage your PSA's to respond to you and also give you a rating, is to use Google Translate if they are from different countries. It shows the person that you are willing to go that little extra mile to communicate and help.
I always encourage my PSA's and CSA's to learn something new daily about SFI and TripleClicks. I tell them that this is THEIR business, and to run a successful business one must have the knowledge it takes to make it successful. Always let them ...more
