CSAs and PSAs are often different and needed to be treated differently.
Ninety nine times out of a hundred a PSA will be new to SFI. So they need hand-holding and guidance from the basics.
CSAs come in three groups.
1) Some CSAs will be new and get very little guidance from their sponsor. They should be treated just like your PSAs because they only have you to help them.
2) Some CSAs will be new but getting good guidance from their sponsor. You should offer them the same support and materials as your PSAs but your should not force it on them.
3) Some CSAs will have been in SFI for a while and know quite a lot. In fact, some may have a lot more experience than you. They probably need very little support. Just let them know that you are around to help if needed.
How do you determine which group a CSA falls into? ASK !!
Sure you can determine to a certain extent whether a CSA falls in group 3 by their join date. But don't assume that a CSA that has been around for a year actually knows very much - maybe they've messed around.
But you can never determine whether a CSA falls into group 1 or group 2 without asking.
So ask your CSA how much support he or she is getting from the sponsor and how much he/she has learned about SFI. Then follow up according to the group the CSA falls into. And periodically ask the CSA for more feedback on whether he/she is getting enough support from the sponsor or whether more help from you is required.
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CSAs and PSAs are often different and needed to be treated differently.
Ninety nine times out of a hundred a PSA will be new to SFI. So they need hand-holding and guidance from the basics.
CSAs come in three groups.
1) Some CSAs will be new and get very little guidance from their sponsor. They should be treated just like your PSAs because they only have you to help them.
2) Some CSAs will be new but getting good guidance from their sponsor. You should offer
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