Encourage your team members to go through their training, by visiting their to-do list in their members area and clicking on the links that they find there. This will give them the training they need. Plus they can ask questions in the forum where there are lots of people who can help them. You can also offer to help directly by email. Wherever possible give your support to those who request it, but don't get disheartened by those who are really not interested - just accept as a fact of life that some people are just like that - as the old saying goes "you can take a cow to water but you can't make it drink"!
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Encourage your team members to go through their training, by visiting their to-do list in their members area and clicking on the links that they find there. This will give them the training they need. Plus they can ask questions in the forum where there are lots of people who can help them. You can also offer to help directly by email. Wherever possible give your support to those who request it, but don't get disheartened by those who are really not interested - just accept as a fact of life that ...more