It is true that many new sign ups do not proceed beyond day 1. That is if they even managed to log in at all! This problem in itself is not new and some of the reasons why people choose to do this are beyond the sponsor’s control.
However, for the new sign ups who log in the first day or respond to your letter of welcome, it is best to keep in touch with them right from the very beginning. For example if they are online at the same time as you are, it is a good idea to initiate a chat. It is amazing how a simple and friendly approach can have a long lasting impression on the new member. Trust is central to all this and it maybe just what keeps them beyond the first day.
The first few days and the first month are crucial in establishing trust and developing a working relationship with the new sign up. Help them to get started with the basics:
START / BASICS/ LAUNCHPAD
And always respond to any questions they ask.
It is true that many new sign ups do not proceed beyond day 1. That is if they even managed to log in at all! This problem in itself is not new and some of the reasons why people choose to do this are beyond the sponsor’s control.
However, for the new sign ups who log in the first day or respond to your letter of welcome, it is best to keep in touch with them right from the very beginning. For example if they are online at the same time as you are, it is a good idea to initiate a chat. It ...more
